mowers-online.co.uk

Reviews:

Hi, Thanks for your review. Your item was ordered on the 24.03.24 and shipped on the 25.03.24 via Royal Mail but it would appear that your item has been lost in the Royal Mail system. We have issued a refund. Please accept our apologies for any inconvenience caused. Kind regards Mowers Online

Hi, Thanks for your review. However, if you have a look around online you will see that our price for the Briggs & Stratton Series 3 Engine Service Kit 992242 you purchased from us is one of the cheapest prices available. Don't forget that if it's unused and unopened you can always return it (at your cost) under our 90 day money back guarantee). Kind regards The Mowers Online Team

Hi, Thanks for your review. Having checked our records we can't see that we have recieved an email from you. If you could email us on sales@mowers-online.co.uk we will contact you as soon as the customer service team returns to work on Tuesday. Kind regards The Mowers Online Team

Hi, Thanks for your review. You purchased a Mountfield fuel cap from us which was ordered and dispatched on the same day and I understand that you are very happy with it. The emails you are referring to are separate emails relating to advice on your carburettor. This email should have been addressed to our parts team on parts@mowers-online.co.uk Unfortunately we are unable to provide detailed technical advice on specific issues and your local garden machinery dealer may be in the best position to advise you in cases such as this. Our parts team can only provide guidance on which parts will fit you machine providing that we are given the make, model and serial number of both the mower and the engine itself. Trying to identify the correct parts from a photograph of an old gasket and cover is impossible. We hope you understand. Kind regards The Mowers Online Team

Hi, Thanks for your review. You ordered your lawnmower on the 7th May, we shipped it on the 8th May and it was delivered on the 9th May and we've had no contact with you since your order so we are a bit mystified as to why you only gave us a one star review. If you are unhappy with any aspect of our service then please let us know via email on sales@mowers-online.co.uk and we will do our best to help. Kind regards The Mowers Online Team