Photospecialist.co.ukReviews:
421 reviews in the last 12 months1,706 total reviews
Good
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Most relevant positive review
27 Jan 2024
Verified review
Great choice and prices, legitimate business with real stores around EU, customer service responding to emails in timely manner
Delays and difficulties in handling my parcel were rather down to faulty e-commerce service they use, which doesn't give option to enter the UK address manually, forcing to choose nearest one from some outdated address book, then regardless of what chosen, address data sent to UPS goes completely upside down
Secondly, reaching out UPS to clear mentioned addressing error and release my parcel took forever of listening to automated customer service messages leading nowhere
I guess UPS is the only available courier choice since their inner logistics are seamlessly handling the post Brexit mess
I hope they'll fix it at some point, looking forward to buy for them again
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Most relevant negative review
31 Oct 2023
Verified review
Item didn't arrive and still no refund or replacement
Had to open a caes with PayPal
Buyers beware
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Reviews for Photospecialist.co.uk
30 Nov 2023
Verified review
Rechargeable 9v battery.
A good delivery time for my purchase, but a bit on the pricey side for the batteries. I will be using this company again.
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28 Dec 2023
Verified review
Price and quality of the item I purchased. The communication and customer service. A very pleasant experience all round
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TH
Tony H.
Newcastle
2 Feb 2024
Verified review
Excellent service.
I was very impressed at how quickly Photospecialist managed to source the Wotancraft Pilot 7L bag, at a good price too.
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22 Nov 2023
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Reliable service
Fast, efficient an easy to use website to make online purchases. The item arrived very soon after placing the order.
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27 Jan 2024
Verified review
Speedy delivery, product as described and at lower price compared to other retailers, plus with a 5 years warranty
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1 Dec 2023
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Fuss free transaction, great prices, quick international delivery and a 5yr warranty. What more could you ask for.
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3 Mar 2024
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Quick delivery and great price. Ordered a charger and battery for Sony. All works perfectly and had no problems.
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Answer by Photospecialist.co.uk
4 Mar 2024
How good to read, thank you so much for your review!
5 Dec 2023
Verified review
Very late delivery, 5 days late for a birthday. no communication from the seller, Percel tracking site useless.
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2 Jan 2024
Verified review
My order arrived on time and in good condition. However my purchase could have been better protected in the box.
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Answer by Photospecialist.co.uk
2 Jan 2024
Thanks for your feedback! We are happy to read that it arrived quickly. I hope you enjoy it.
27 Jan 2024
Verified review
Excellent service
Very helpful advice by phone, with simple ordering vis the website. Delivery was on time. Very good service.
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18 Jan 2024
Verified review
Plustek film scanner delivered promptly.
I ordered a Plustek film scanner which was deliverd promptly and works well. I will probably use them again.
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Answer by Photospecialist.co.uk
19 Jan 2024
Great to read, thanks for the review. I wish you lots of fun with the scanner!
25 Jun 2024
Verified review
Order placed 2 weeks ago not had confirmation of it been posted. Asked for tracking update no reply?
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Answer by Photospecialist.co.uk
26 Jun 2024
Thank you for your review. We sincerely apologize for the inconvenience you've experienced. We understand how frustrating this situation must be, especially when you had ordered 2 weeks ago and did not receive any update. We will investigate your order status immediately and contact you as soon as possible with an update.
14 Feb 2024
Verified review
My order was actioned very quickly.
My order was actioned very quickly and delivered to me with no fuss or issues. Tracking was very good.
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Answer by Photospecialist.co.uk
15 Feb 2024
Great to read, I wish you a lot of fun with the order!
9 Dec 2023
Verified review
Wandrd Hexed Access duffle bag.
Great price. Straight forward transaction & quick delivery from the Netherlands to the UK. Thank you.
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Answer by Photospecialist.co.uk
9 Dec 2023
Thank you so much! Hope to see you again.
27 Dec 2023
Verified review
Good service
Slight delay whilst package cleared customs but otherwise good, prompt service. Item well packaged.
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25 Dec 2023
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Best price anywhere, longer guarantee and prompt delivery from UPS. Blown away by my new binoculars!
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13 Feb 2024
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Excellent service.
Website was easy to use for a computer numpty like me. Delivery was quick & item well packed.
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20 Jan 2024
Verified review
Goods as described and delivered early
I can recommend this company
Excellent service
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Answer by Photospecialist.co.uk
22 Jan 2024
Thank you verry much!
20 Feb 2024
Verified review
Very helpful and most efficient. Speedy delivery. Would thoroughly recommend
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KR
KONSTANTINOS R.
London
5 Feb 2024
Verified review
Good stuff 👏
Great customer service, great products,reasonable price and swift delivery
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