Photospecialist.co.ukReviews:
421 reviews in the last 12 months1,706 total reviews
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Most relevant positive review
27 Jan 2024
Verified review
Great choice and prices, legitimate business with real stores around EU, customer service responding to emails in timely manner
Delays and difficulties in handling my parcel were rather down to faulty e-commerce service they use, which doesn't give option to enter the UK address manually, forcing to choose nearest one from some outdated address book, then regardless of what chosen, address data sent to UPS goes completely upside down
Secondly, reaching out UPS to clear mentioned addressing error and release my parcel took forever of listening to automated customer service messages leading nowhere
I guess UPS is the only available courier choice since their inner logistics are seamlessly handling the post Brexit mess
I hope they'll fix it at some point, looking forward to buy for them again
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Most relevant negative review
31 Oct 2023
Verified review
Item didn't arrive and still no refund or replacement
Had to open a caes with PayPal
Buyers beware
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Reviews for Photospecialist.co.uk
1 Feb 2024
Verified review
Very helpful customer services, helped me every step of the wat with my delivery. Very quick email responses.
Item was very reasonable price and extremely well packaged
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22 Nov 2023
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Always good prices and fast delivery, very happy with this Tenba sling bag just as I have been with all other purchases via photospecialist. Buy with confidence.
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21 Dec 2023
Verified review
Very responsive customer support - enquiry before a purchase was answered within 24hrs, order placed and kept updated of progress.
Goods arrived in great shape.
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Answer by Photospecialist.co.uk
21 Dec 2023
How good to read, thank you. We want to wish you lots of fun with your order.
8 Dec 2023
Verified review
Best price available for the product I purchased. Quick delivery from Europe to UK (approx 5 days). Would use again. Could be a bit quicker at answering emails.
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Answer by Photospecialist.co.uk
8 Dec 2023
Thank you so much for your feedback.
Due to Black Friday, Cyber Monday and many sick colleagues we have had trouble keeping up with everything. I am so sorry about this.
28 Jun 2024
Verified review
Faulty item replaced with no Faf!
There was a production fault on my Miops water droplet kit and the customer service resolved the issue with a new unit once I returned my original faulty kit.
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Answer by Photospecialist.co.uk
1 Jul 2024
How unpleasant to read that the device was faulty, fortunately we were able to help you quickly and well by exchanging it. We are happy to read that it all worked out well. I wish you much pleasure with product.
23 Feb 2024
Verified review
Fast service and competitive price. Probably arrived quicker from Holland than more expensive competitors who dispatched from within the UK. Highly recommended
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Answer by Photospecialist.co.uk
23 Feb 2024
Thank you for your honest, but positive review, enjoy your purchase!
8 Dec 2023
Verified review
Sony HX99 camera
They were able to supply a hard to get item.
Quick delivery. Nice touch with the UK electricity supply adaptor as the item was supplied with a Euro plug.
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DM
david m.
frome
10 Dec 2023
Verified review
Reliable and Good value
I have bought several items from Photospecialist, the cost is much lower than buying in the UK and the delivery times are comparable, I would use again
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21 Feb 2024
Verified review
Unfortunately there was an issue with the delivery of the item but the resolution and the customer care support was excellent. Very good service….
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Answer by Photospecialist.co.uk
21 Feb 2024
Thank you so much.
I am happy we could solve the issue for you.
6 Mar 2024
Verified review
I've always had great service and products from Photospecialist.co.uk.
Competitive pricing and speedy delivery with great after sales support.
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Answer by Photospecialist.co.uk
7 Mar 2024
Thank you so much for the review and your trust.
I am happy to read you are a returning customer.
22 Feb 2024
Verified review
I had to return an item. They were a little slow to react, but after a few emails I got the right advice and forms, then the refund was made.
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26 Nov 2023
Verified review
The only place I could buy a sparkle filter, it wasn’t in stock but they ordered one and it’s taken about two weeks from ordering to delivery.
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3 Dec 2023
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Easy and straight forward experience. Best price I could find for the item in question. Fast and quality delivery. What else can you ask for!
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29 Jan 2024
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It Came earlier than thought Sony rx100vii. Well packaged and here by end of the week. Love the camera, incredible given the size
Thanks CK
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24 Jan 2024
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Great to deal with
Received good initial advice and the adapter arrived in excellent condition and in good time. All in all, a great shopping experience.
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Answer by Photospecialist.co.uk
24 Jan 2024
Thank you so much!
I am glad to read this. Hope to see you again soon.
10 Dec 2023
Verified review
Excellent service and product
The items were well packaged and delivered promptly. The price was extremely competitive, about half the price of some other stores.
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Answer by Photospecialist.co.uk
11 Dec 2023
Glad to read that everything arrived well. I hope you enjoy your order.
16 Dec 2023
Verified review
Arrived on time at a reasonable price. Waiting for Christmas to open the present before I am sure it works. And I have no issues
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12 Dec 2023
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I had to return my purchase as it was the wrong model. They were very good at arranging this and keeping me informed by email.
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RB
Russell B.
Worcester
11 Mar 2024
Verified review
Used several times now, found the delivery, prices and website fantastic. No problems with delivery from Netherlands to UK.
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Answer by Photospecialist.co.uk
11 Mar 2024
How nice to read that it went well all this time, thank you so much for your lovely review!
2 Dec 2023
Verified review
Can’t comment on the product supplied as a gift but the purchase process was easy, delivery was on time. Competitive price
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