Photospecialist.co.ukReviews:
421 reviews in the last 12 months1,706 total reviews
Good
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Most relevant positive review
27 Jan 2024
Verified review
Great choice and prices, legitimate business with real stores around EU, customer service responding to emails in timely manner
Delays and difficulties in handling my parcel were rather down to faulty e-commerce service they use, which doesn't give option to enter the UK address manually, forcing to choose nearest one from some outdated address book, then regardless of what chosen, address data sent to UPS goes completely upside down
Secondly, reaching out UPS to clear mentioned addressing error and release my parcel took forever of listening to automated customer service messages leading nowhere
I guess UPS is the only available courier choice since their inner logistics are seamlessly handling the post Brexit mess
I hope they'll fix it at some point, looking forward to buy for them again
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Most relevant negative review
31 Oct 2023
Verified review
Item didn't arrive and still no refund or replacement
Had to open a caes with PayPal
Buyers beware
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Reviews for Photospecialist.co.uk
7 Feb 2024
Verified review
Good communication and fast delivery. Free 5yr warranty on the camera too!
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RT
Richard T.
Rayleigh
12 Feb 2024
Verified review
Good customer service and competitive prices
Quick response to questions - item well priced safely packed. Delivery company were a little slow.
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Answer by Photospecialist.co.uk
13 Feb 2024
Thank you verry much!
1 Dec 2023
Verified review
Gives the impression that they are based in the UK when in fact they are based in the Netherlands.
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4 Feb 2024
Verified review
Helpful service, answering questions I have and speedy delivery. Would definitely use them again.
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7 Dec 2023
Verified review
Product well-described and competitively priced. Easy to order online and delivered in good time.
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26 Nov 2023
Verified review
great price, a lot lower than amazon, and quick delivery by DHL. quickly arrived. no import tax.
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MA
Mike A.
St Albans
18 Dec 2023
Verified review
Great service and good customer support. Only gripe is £25 return fee which is a bit eyewatering
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Answer by Photospecialist.co.uk
18 Dec 2023
Thank you so much!
I can imagine that would be very sad if needed.
12 Mar 2024
Verified review
Good company let down by the courier service
Excellent company as regards price and contact with staff BUT used a very poor courier company.
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Answer by Photospecialist.co.uk
13 Mar 2024
Thank you for your feedback.
I am sorry to read that the courier didn't deliver as expected. Sadly we do not have other options at the moment.
28 Feb 2024
Verified review
Camcorder arrived promptly. Has EU rather than UK mains cable but that was trivial to resolve.
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5 Dec 2023
Verified review
Good communication and good value, UPS were a day late delivering as package held up in customs
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5 Mar 2024
Verified review
Sony Cybershot purchase
I called to ask questions and the operator was very helpful and described the delivery path.
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Answer by Photospecialist.co.uk
5 Mar 2024
How nice to read! Thanks for the lovely review!
8 Nov 2023
Verified review
Great prices. Third time I have purchased from them, quality products and delivered swiftly.
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AE
ACE E.
Aberdeenshire
3 Nov 2023
Verified review
Very fair price & prompt delivery.
Prompt delivery from stock and at a very fair price of otherwise hard to get spotter scope.
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Answer by Photospecialist.co.uk
3 Nov 2023
Thank you so much for this compliment!
7 Jan 2024
Verified review
Trustworthy On-line Store
Great prices, speedy delivery and no hassle payments. Trustworthy, they do what they say.
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11 Jan 2024
Verified review
Excellent service.
No complaints about service received. Would use Photospecialist again without hesitation.
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5 Jan 2024
Verified review
Camera arrived, it works
Manual bit short of detail, but have managed to perform basics.
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3 Dec 2023
Verified review
Exactly as described
The order cam through on time, with only a slight delay. The item was new and well boxed.
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Answer by Photospecialist.co.uk
4 Dec 2023
Thank you so much!
29 Jun 2024
Verified review
The printer was despatched and delivered very quickly, more than pleased. Many thanks.
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Answer by Photospecialist.co.uk
1 Jul 2024
How good to read that it was delivered quickly, now you can get started with your new printer, hopefully it gives super results. Have fun with it.
9 Jan 2024
Verified review
Prompt service, great product line, and at a good price too. Thank you "I'll be back".
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12 Dec 2023
Verified review
Good price and good service
Exactly as described and cheapest I could find. Arrived quickly as well. Very happy.
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Answer by Photospecialist.co.uk
13 Dec 2023
Thank you so much for your trust.