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Most relevant positive review
15 Mar 2024
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I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse
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27 Mar 2024
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Maybe You could offer prepaid returns to Latvia like to our neibourg Estonia and Lithuania.
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Answer by Glamuse
27 Mar 2024
Hello, we would like to thank you for taking the time to write a review, which we take very seriously. We wish you a good day and remain at your disposal for any questions. Best regards, your Glamuse Customer Service.
24 Sept 2024
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tutto come da aspettative ottimo prodotto
qualità prezzo molto buoni
spedizione perfetta.
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19 Jun 2024
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I liked the fast delivery and the tips for choosing the correct size. Beautiful products!
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14 Jun 2024
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perfect refund
if you don‘t need the items, you can refund from the Glamuse. The refund service is good.
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21 May 2024
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Love how it fits so gently and firmly around my body, this is quality lingerie… thank you
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15 Mar 2024
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To implement method payment cash on delivery.
Your merchandise is amazing.
Best regards
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15 Mar 2024
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Decent range in larger band size, but smaller cup (FR 110C). Fast shipping and delivery.
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26 Feb 2024
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Excellent service and my package arrived from France sooner than a package from the USA.