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Glamuse
Reviews:

1,767 reviews in the last 12 months1,782 total reviews  

4.84
Excellent
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Most relevant positive review

15 Mar 2024
 Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.

Most relevant negative review

7 Feb 2024
 Verified review
Absolutely the worst online shopping experience ever! Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs. Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00 Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process. So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing. I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse

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25 Jun 2024
 Verified review
excellent Service !! Online purchasing was easy, accurate and very fast..!! Even returns are easy.
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3 Jun 2024
 Verified review
Fast delivery, professional communication and fine experience Sorry it did not work out this time
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14 Apr 2024
 Verified review
My purchases always come beautifully packed and in super fast time. A great company to deal with.
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25 Jun 2024
 Verified review
Service, speed of delivery, returns process all excellent. Perhaps more stock, choice of styles.
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18 Jun 2024
 Verified review
Very happy with the helpful size chart, everything fit as I imagined. The delivery was fast, too.
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19 Jun 2024
 Verified review
Hi I would like to return an item as the size is wrong what am I to do and where to send it to??
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Answer by Glamuse
20 Jun 2024
Hi, We are sorry to hear that you are not happy with your order. You may return the products you don’t like within 30 days. To make a return request, go to your Glamuse account, in the Return section. Yours, The Glamuse Team.
29 May 2024
 Verified review

Very Good Experience

Convenient App/Website design. Very good brand selection. Quick shipping. Uncomplicated returns.
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25 Apr 2024
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Every item was as described. Very beautiful designs and quality. Quick shipment. I recommend it!
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16 Apr 2024
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lovely bikini

Delivery was very quick and the items I ordered were just as expected. Great service, thank you.
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20 Mar 2024
 Verified review
Delivery is very quick! It is difficult to choose right size because sizes vary between brands.
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Answer by Glamuse
21 Mar 2024
Hello, Thank you for taking the time to write a review. We're sorry to hear that you're having trouble choosing a size. We have put a size guide on each product page to help you make your choice. This guide is specific to each brand. You can also contact our customer service team, who will be able to advise you and help you choose the best size for you. Regards, the Glamuse team.
24 May 2024
 Verified review
The speed of delivery is perfect. The quality of the product is very good, beautifully packaged
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10 May 2024
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Returns

Being able to return items and buy the right size is a real plus, and you handle it really well
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VC
V. C.
Freudenberg
3 Mar 2024
 Verified review
Sehr schnelle Lieferung. Ware ist auch wie beschrieben vollständig und unbeschädigt. Alles gut.
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18 Jun 2024
 Verified review

Good quality and service

Fast delivery. Easy to return goods. Good choice of quality lingerie in a wide range of sizes.
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4 Jun 2024
 Verified review
Gute Organisation, hochwertige Ware, liebevolle Verpackung, unkomplizierte Rückgabemöglichkeit
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9 May 2024
 Verified review
Fantastisch mooie bikini, prima pasvorm, snel geleverd, mooi materiaal, kortom zeer tevreden!
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13 May 2024
 Verified review
produits très bien conditionnés pour livraison intacte, excellent produit français de qualité
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13 Apr 2024
 Verified review

Definitely shop again

Good communications about my order and fast delivery, items were well packed and good quality
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8 Apr 2024
 Verified review
Snelle levering, mooi verpakt, snelle reacties, superblij mee. Kom zeker vaker wat bestellen!
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22 Jun 2024
 Verified review
Excellent service, delivery without any issues and very fast. PAckage was handled with care.
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