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Most relevant positive review
15 Mar 2024
Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
Sehr schön verpackt, schnell geliefert und die Ware gefällt mir auch sehr gut.
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21 Apr 2024
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The collection is big, with a good amount of pictures to de use what to order.
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13 Apr 2024
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Bikini in top quality
very large selection in all sizes, fast service, and good quality of the goods
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6 Mar 2024
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The delivery was amazingly fast and the choice you have is simply gorgeous!!
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8 Dec 2023
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Άψογη εξυπηρέτηση!!! πολύ γρήγορη παράδοση στην Ελλάδα!!! πραγματικά μπράβο!!!
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25 Oct 2023
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Fast delivery to Canada! Fantastic product and customer service is excellent.
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3 Jun 2024
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Excellent service
Fast delivery, no hassle returns, great choice of products, excellent service
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1 Jun 2024
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So pleased with my purchase, great quality and such quick delivery thank you!
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4 Apr 2024
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I really like my bathing suit but would like to return bras
How do I do that
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Answer by Glamuse
5 Apr 2024
Hello,
You have 30 days to make your return via your customer account, "Returns and Refunds" section. Please do not hesitate to contact our Customer Service if you need any assistance.
Sincerely,
The Glamuse team
29 Apr 2024
Verified review
Een mooie website, prachtige producten. Jammer dat ruilen niet mogelijk is.