Alpinetrek.co.ukReviews:
1,749 reviews in the last 12 months51,102 total reviews
Excellent
TrustmarkValid
Most relevant positive review
27 Apr 2024
Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful
Read more
Most relevant negative review
29 Feb 2024
Verified review
An absolute nightmare returning anything. Used to purchase regularly from Alpine Trek and had thought they were a UK company but recently bought some over trousers for my partner for her Christmas. They were a little small so returned them and ordered two other pairs to try. I then had to chase the refund for the first pair I’d returned and customer service replies weren’t exactly helpful, I was then concerned about returning the second pair as I was struggling to get a refund for the first return. Everything was having to go through customs before refunds were issued. Has put me off purchasing again, which is a pitty.
Read more
Reviews for Alpinetrek.co.uk
4 Feb 2024
Verified review
Happy Customer
Competitive price, great communication, very well packed and a gorgeous coat one very happy customer
Report review
27 Jun 2024
Verified review
Postage was a bit slow for a UK site
Report review
14 May 2024
Verified review
Could do better on delivery time
Report review
3 May 2024
Verified review
Shorten lead / delivery time
Report review
12 Apr 2024
Verified review
There was a problem with delivery of my product, alpinetrek were incredibly helpful in resolving it
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
26 Mar 2024
Verified review
Order process straight forward so all good. Can't comment on delivery as that should be next week .
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
27 Dec 2023
Verified review
Fast and efficient
Fast, well priced with continuous updates as to progress at this the busiest time of year. All good
Report review
10 Jun 2024
Verified review
Keen Targhe IV walking boots
Right product that is currently unavailable in the UK and a great price with fast delivery. Thanks
Report review
IB
Irena B.
Aberdeen
22 Jan 2024
Verified review
Perfect!
Easy ordering, great quality products, and fast UK delivery without any hassle. Thank you so much!
Report review
IS
Ian S.
Burnley
27 Jun 2024
Verified review
Easy to follow website and instructions. Hope the return is as easy if the product is wrong......
Report review
29 Feb 2024
Verified review
Was easy to order was easy to send back because it was to small .did order bigger one . Geoff
Report review
6 Apr 2024
Verified review
Hi I was trying to order the yellow one same style with white flowers but was unable to get it
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
6 Feb 2024
Verified review
Great range of products and sizes, good prices, quick delivery, and great customer service too.
Report review
11 Jan 2024
Verified review
Good products and service
Good products and their descriptions. Sensible pricing and delivery policy. Very easy returns.
Report review
14 Jun 2024
Verified review
Ordered from alpine trek on numerous occasions and it’s always been a pleasurable experience
Report review
29 Apr 2024
Verified review
Very good product choice - ordered some Tretorn boots as a present which the recipient loved.
Report review
17 Apr 2024
Verified review
All very quick and easy
Website was easy to navigate, and purchase, The comms and tracking very good - very pleased.
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
23 Feb 2024
Verified review
Great range of footwear, good prices and speedy despatch to the UK. Like the email updates.
Report review
19 Jan 2024
Verified review
Great shopping experience, totally trustworthy, great service, great price and fast delivery
Report review
24 Dec 2023
Verified review
Highly recommend. Great price, well packed, (in recyclable materials). Will be using again.
Report review