Alpinetrek.co.ukReviews:
1,742 reviews in the last 12 months51,102 total reviews
Excellent
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Most relevant positive review
27 Apr 2024
Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful
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Most relevant negative review
29 Feb 2024
Verified review
An absolute nightmare returning anything. Used to purchase regularly from Alpine Trek and had thought they were a UK company but recently bought some over trousers for my partner for her Christmas. They were a little small so returned them and ordered two other pairs to try. I then had to chase the refund for the first pair I’d returned and customer service replies weren’t exactly helpful, I was then concerned about returning the second pair as I was struggling to get a refund for the first return. Everything was having to go through customs before refunds were issued. Has put me off purchasing again, which is a pitty.
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Reviews for Alpinetrek.co.uk
23 May 2024
Verified review
Arrived ahead of time, very well packaged, and ultimately I am very happy with my purchase
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18 Apr 2024
Verified review
Really happy with the two shirts I bought. They arrived about a week after I ordered them.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
23 Mar 2024
Verified review
Responsive and Efficient
Answered my online question very quickly. Fast despatch of a quality item at a great price.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
PS
Phill S.
Cambridge
29 Dec 2023
Verified review
As described, fast UK delivery & competitive pricing backed up by excellent customer care.
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18 Jun 2024
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Adidas Terrex Free Hiker 2 Low
Delivery in the time frame promised, regular shipping updates.
Great price, great product.
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2 Feb 2024
Verified review
Extensive range of outdoor clothing. Descriptions of goods very clear. Excellent company
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29 Jun 2024
Verified review
Kept well informed with order delivery progress and goods well packed.
Good value pricing
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25 Mar 2024
Verified review
Good communication throughout the transaction and product arrived well boxed and on time.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
23 Dec 2023
Verified review
Very thorough and paying much attention to detail. Excellent service with quality items.
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15 Nov 2023
Verified review
Excellent!
Wide selection of products, competitive prices, clear communication, and fast shipping.
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BG
Brian G.
Berwick-upon-Tweed
12 Apr 2024
Verified review
Alpinetrek offered a better range at realistic prices, despite being based in Cologne.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
LJ
Lee J.
Chepstow
5 Feb 2024
Verified review
Excellent info on delivery, and came packaged really well, and product was first class.
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23 Dec 2023
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Great customer service
I had a query about postage which was answered in a timely manner and sorted out well.
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11 May 2024
Verified review
Great delivery
Easy to use website, fair value, delivery updates provided and well packaged purchase.
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16 Apr 2024
Verified review
Brilliant website, products delivered on time (expect a little later to get to the UK)
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
3 Apr 2024
Verified review
Love the products and prices, unfortunately since Brexit delivery times have increased
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
2 Apr 2024
Verified review
Ordering with Alpinetrek is always quick and easy and the service always excellent.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
SS
Sheena S.
Bristol
19 Feb 2024
Verified review
Products are described well. The sizing advice is accurate. Delivery is very quick.
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10 Dec 2023
Verified review
Christmas Gift, arrived on time.
Bought an item as a Christmas Gift. Delivery within the ETA advised, thank you.
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3 Dec 2023
Verified review
Easy ordering. Excellent customer service and delivery spot on. Prices are great.
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