Alpinetrek.co.ukReviews:
1,749 reviews in the last 12 months51,102 total reviews
Excellent
TrustmarkValid
Most relevant positive review
27 Apr 2024
Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful
Read more
Most relevant negative review
29 Feb 2024
Verified review
An absolute nightmare returning anything. Used to purchase regularly from Alpine Trek and had thought they were a UK company but recently bought some over trousers for my partner for her Christmas. They were a little small so returned them and ordered two other pairs to try. I then had to chase the refund for the first pair I’d returned and customer service replies weren’t exactly helpful, I was then concerned about returning the second pair as I was struggling to get a refund for the first return. Everything was having to go through customs before refunds were issued. Has put me off purchasing again, which is a pitty.
Read more
Reviews for Alpinetrek.co.uk
14 Jan 2024
Verified review
Easy to navigate through the website.
Lots of great brands with discounted prices.
Simple to checkout with Apple Pay.
Report review
KF
K F.
Maidstone
6 Dec 2023
Verified review
Communication was excellent, the order was slightly delayed but Alpine Trek kept me fully updated through to delivery
Report review
12 Apr 2024
Verified review
Good value for money, well packaged and arrived in promised time window. Good quality product at a competitive price.
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"
18 Mar 2024
Verified review
Easy to browse. Great offers. Interesting insights into the products. These isn't anything I can think of to improve.
Report review
22 Jan 2024
Verified review
I responded to clarify my inquiries because I ordered a Sportbra size 34, which is XS size 6. It's too small for me.
Report review
26 Nov 2023
Verified review
Please stop using EVRI carrier. In Edinburgh, they wrongly deliver far too many items compared to all other carriers
Report review
12 Jun 2024
Verified review
So helpful and friendly. Personal and impartial knowledge, seemed sincere about his interests and sales experience.
Report review
IR
Ian R.
Chipping Campden
15 Jan 2024
Verified review
Always accurately described and shipped quickly. I trust that I won’t have any problems when I buy from Alpine Trek
Report review
17 Nov 2023
Verified review
I ordered the size 6.5 assuming it was UK size but it was US, my mistake for not looking closely. Shoes sent back.
Report review
16 Jun 2024
Verified review
Good service, had to get a different size and the return went smoothly. Second pair arrived promptly and are fine
Report review
7 Dec 2023
Verified review
A pleasire to do business with.
Easy ordering, great prices, good communication throughout and product arrived several days early. Very pleased.
Report review
22 Nov 2023
Verified review
Insulated Water bladder and back pack
Xander was incredibly helpful on the phone. Very throrough to find the right kit for my requirements. Thank you.
Report review
20 Jan 2024
Verified review
I have bought from Alpine Trek in the past and have always been very satisfied with the goods and the service.
Report review
9 Dec 2023
Verified review
Can't remember what I bought, but...
I can't remember what I bought, but I'm sure it was what I wanted and that AlpineTrek provided a good service.
Report review
4 Feb 2024
Verified review
Great price
Great osprey bag
Customer services was very quick to reply when e mailed
I Would by from again
Report review
NW
Nicholas W.
Cambridge
14 Nov 2023
Verified review
Winter headwear Central
Always something different from the generic UK sites, a must have stop to keep your head cosy in winter time
Report review
3 Jul 2024
Verified review
Speedy and comprehensive service via the website. Courteous and welcoming - impressed as meaning business.
Report review
28 Jun 2024
Verified review
Awesomely quick & easy, clear overview.. ideal if buying for someone else (i.e. if you're broadly clueless)!
Report review
22 Dec 2023
Verified review
Product as described and of excellent quality.Delivered on time. Great communication from order to delivery.
Report review
30 Mar 2024
Verified review
It was so easy, and you were much cheaper than elsewhere.....plus I received another £5 off for signing up.
Report review
Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek.co.uk"