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14 Apr 2024
Verified review
Posted out last order super fast, always send good quality plants, reliable and quick. I always just come back to pro shrimp because of this. Best prices and little deals to save a bit on larger orders.
Only thing that could be better is more plants being in stock but I imagine that's just supply and demand. There's a few plants they dont seem to stock at all, like typical dutch aquascape plants like Nesea Golden, these would be great to get all from pro shrimp rather than scouring ebay, if they ever expand their range more :)
I bought some tropica soil, but received dennerle. The slip in the box said dennerle too … which is not what was ordered. So clearly they changed it as tropica was also then out of stock.
I have not returned due to the hassle and others over on UKAPS forum saying it is likely the same thing overall. But that’s not the point. I wanted a particular product… hence paying money for it. To then just shrug shoulders, change the order and send it without any discussion is unprofessional.
Sadly this is my second bad experience with this store. Even being a little cheaper won’t get my business next time now.
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Reviews for pro-shrimp.co.uk
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21 Jun 2024
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Amazing products and customer service
I've ordered many times from ProShrimp, mainly plants, and they've always been amazing. I recently got in touch with customer service and they were incredibly quick to come back to me, and very friendly and helpful. I'd absolutely recommend them to anyone.
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23 Jun 2024
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Everything arrived on time and well packed. My plants were in fantastic condition and have thrived since being added to the aquarium (no melt). Will definitely shop here again.
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21 Jun 2024
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Delighted with selection of Superfish black rock which has raised the ph in tank from 6-6.5 to 7.5 making it much more suitable for fancy goldfish. Very pleased with results!
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5 Jun 2024
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Extremely competitive on price and always deliver when stock is available. When I have had an issue it was dealt with quickly and efficiently. Can’t fault these guys!!
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13 Jun 2024
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Excellent service
Really happy with the plants and the tracking update. No melting. Will definitely look into getting more in the near future and maybe some shrimps and moss.
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6 Jun 2024
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Always excellent service. Quick to respond to queries and really fast despatch of orders. Great selection of products too. What more do you need?
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12 Jun 2024
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Satisfied customer
The website is easy to operate. My order was well packed and all the creatures arrived alive and are prospering.
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11 Jun 2024
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Awesome service all arrived safely thanks have bought from Pro shrimp before and will definitely be buying again
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11 Jun 2024
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The snails arrived safely. They were well packaged and I was updated so knew when to be at home. Very happy.
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18 Jun 2024
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All livestock arrived alive and well packaged. Have not lost any since they arrived. Happy and healthy.
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28 Jun 2024
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Never any issues and always quick to deliver. Highly recommend Pro-Shrimp and don’t go anywhere else.
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23 Jun 2024
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Livestock and plants always received in excellent condition, well packed and exactly as described
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28 Jun 2024
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I like pro shrimp because their prices are so good and they deliver your order really quickly
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23 Jun 2024
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Bought a trio of cherry shrimp all doing great and growing well packed excellent delivery
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14 Jun 2024
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Quick dispatch of the goods with accurate and up to date stocking details on the website.
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18 Jun 2024
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Best fish food shop in the area great products great prices and a good delivery service
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9 Jun 2024
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Ordered filters, which were the cheapest around, delivered with in a few days, perfect
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17 Jun 2024
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Great products and speedy delivery. Loving the bark looks fabulous and shrimps love it
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27 Jun 2024
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Aquarium plants
Beautiful, healthy aquarium plants. Pest and snail free. Fast delivery. Thank you
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22 Jun 2024
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Superfish cartridge
Very happy with the service and quickness of delivery of ltems order thank you.