Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
14 Apr 2024
Verified review
Posted out last order super fast, always send good quality plants, reliable and quick. I always just come back to pro shrimp because of this. Best prices and little deals to save a bit on larger orders.
Only thing that could be better is more plants being in stock but I imagine that's just supply and demand. There's a few plants they dont seem to stock at all, like typical dutch aquascape plants like Nesea Golden, these would be great to get all from pro shrimp rather than scouring ebay, if they ever expand their range more :)
I bought some tropica soil, but received dennerle. The slip in the box said dennerle too … which is not what was ordered. So clearly they changed it as tropica was also then out of stock.
I have not returned due to the hassle and others over on UKAPS forum saying it is likely the same thing overall. But that’s not the point. I wanted a particular product… hence paying money for it. To then just shrug shoulders, change the order and send it without any discussion is unprofessional.
Sadly this is my second bad experience with this store. Even being a little cheaper won’t get my business next time now.
I have no problems with Pro-Shrimp.
The shop is well laid out and easy to order from. The order arrived a couple of days later
BUT
Yodel left it on the front door step for all to see and then put a card through the door saying it was in a safe place and that was despite me filling their online form in to have it left elsewhere where it could not be seen.
Report review
22 Jul 2024
Verified review
Received damaged items, ignored my email. Do not recommend.
Ordered several pond plant baskets from medium to very large.
They arrived loose in a large cardboard box - the two medium baskets both had cracks on one side.
I sent an email with pictures, mentioning this to the store, and they completely ignored me.
Would not recommend.
Report review
18 Jul 2024
Verified review
Some of my order was missing, have collectors of times and sent enjoyable never received the part of order thE is missing
Report review
13 Jun 2024
Verified review
All shrimp were alive and healthy, and they started feeding immediately. One of them was carrying a pile of eggs, which she’s still taking care of now, 2 weeks later. I’m looking forward to spotting babies in my tank, and hopefully their corydora tank mates won’t eat them
Report review
22 Jun 2024
Verified review
The plants were not in the best condition. I hope they start to grow. Fertilizers - as described. Yodel delivery is taking longer than usual. I would not recommend using this delivery service. From my experience Yodel is the worst delivery service in the UK.