SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,816 reviews in the last 12 months44,316 total reviews  

4.63
Excellent

Trustmark
Valid

Includes Buyer Protection
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Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER

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15 Apr 2024
 Verified review
Fast shipping; product was as described; packaged really well to prevent damage
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7 Nov 2023
 Verified review
Exactly what I ordered , excellent product , free delivery, cheaper than Amazon
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5 Nov 2023
 Verified review
Order was there very quickly and the goods were exactly what we wanted. Perfect.
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1 Nov 2023
 Verified review
Saw exactly what I wanted and staff were very helpful and dealt with me quickly
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25 Oct 2023
 Verified review
Helpful customer service online and exceptional at the Chester city centre store
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3 Oct 2023
 Verified review
Great prices and easy shipping. Received my shoes quickly and love them. Thanks!
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5 Mar 2024
 Verified review
It was easy to order and we received the items in just a few days. Very quick.
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24 Jan 2024
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Speedy delivery

Ordered on a Wednesday afternoon, delivered Thursday morning - no delivery fee!
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9 Jan 2024
 Verified review
Great choice in men’s shoes. Faster than expected delivery and at a great price
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28 Dec 2023
 Verified review
Excellent customer service from the sales assistant in Brighton. Very helpful.
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17 Dec 2023
 Verified review
The staff were very friendly, helpful and professional. Great choice and price.
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25 Feb 2024
 Verified review
Had the goods I required, web site easy to navigate, quick delivery. Job done.
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Answer by SOLETRADER
29 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
10 Dec 2023
 Verified review
A large selection of shoes, boots and trainers etc at very competitive prices
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22 Nov 2023
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Reputable company - Great shoes

All aspects were great, I’ve never had any problems ordering from Soletrader.
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7 Oct 2023
 Verified review

Fab staff member.

The male member of staff that served us was so pleasant and really helpful.
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7 Oct 2023
 Verified review
Easy ordering and quick returns process. Will definitely shop with them again.
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Answer by SOLETRADER
11 Oct 2023
Hello, thank you for your 5 star review! Kind regards. SOLETRADER
18 Sept 2023
 Verified review
Excellent customer service and advice on what suede protection products to buy
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Answer by SOLETRADER
19 Sept 2023
Hello, thank you for your 5 star review! Kind regards. SOLETRADER
6 May 2024
 Verified review
The staff, very helpful. The shop so lovely and clean and shoes on show tidy.
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22 Apr 2024
 Verified review
Everything went smoothly and promptly couldn’t, fault the service I received.
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26 Jan 2024
 Verified review
My sale item (brilliantly priced!) arrived before the expected delivery date.
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