SOLETRADERReviews:
2,781 reviews in the last 12 months44,718 total reviews
Excellent
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Most relevant positive review
12 Nov 2023
Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!
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Most relevant negative review
4 Jul 2024
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The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER
28 Nov 2023
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Bought a lovely Michael Kors bag that was discounted and £40 cheaper than other sites. The only negative point was on other sites when spending that amount they all offered free delivery!
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16 Jan 2024
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Had a great discount on the boots I ordered . Super fast delivery and different options for delivary too. I opted to collect in my local store and they were very helpful and personable
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3 May 2024
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Fantastic delivery. These shoes are for a wedding so they have been ordered by a number of people. They have made the process of multiple purchases from around the country so easy.
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19 Mar 2024
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Great all-round! Happy customer! 😁👍
Sole Trader was the only online retailer who had New Balance 530s in stock in the right size. They also had 10% student discount, and the delivery was super-quick! Happy customer! 😁👍
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1 Feb 2024
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Excellent website and service
The website is easy to navigate and I found what I was looking for. The service was fantastic - my boots arrived super fast and I love them. I’m delighted with the whole experience.
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28 May 2024
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The guy who served me I wish I could remember his name . He was super cool , emo look. Really attentive and great customer service . He made me wanna return .
I bought Dr martens 🤩
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9 May 2024
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Am I a 5 or a 6 ??
My trainers were not available in the correct size and they were ordered for collection tomorrow.
I tried the same style in a different colour way so I was pleased with the service
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25 May 2024
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The staff were brilliant and helpful, my only problem is that we went into another shoe shop in the same shopping centre and one of the pairs of shoes that we got were £40 cheaper
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21 Feb 2024
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Excellent company to order on line
I was looking for a certain type of Fitflop slippers for a couple of years and I found them at Sole Trader. It was easy to order on line and had fast delivery to the U.S. by DHL.
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are so glad you enjoyed shopping with us! Kind regards, SOLETRADER
10 Feb 2024
Verified review
Excellent service from Sole Trader! Super cheap for the trainers I wanted... 40% cheaper than most other places I could find! Amazingly quick delivery, so I 100% recommend them!
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19 Mar 2024
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Great service, great price
Item - Ted Baker black Jelio bag was delivered within a couple of days and was well packaged. Item was beautiful and exactly as described but best of all it was a great price.
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24 Nov 2023
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I would have given a score of five but as you were quick to inform me that my order had been cancelled and was no fault with you I feel compelled to award you full marks
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31 Mar 2024
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Although the trainers I ordered did not suit me and were returned, they were delivered within 2 days and my account was credited within 2 days of the return so EXCELLENT !
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4 Dec 2023
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The manager at the store in Sutton is amazing. She really knows her stuff when it comes to shoes. I e bought 3 pairs from her in the last month and they are all perfect.
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12 May 2024
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Went to the Cannock branch and as this is only place that does toms in the village. The guy was friendly honest, and was not push as he know what it want
10/10 services
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30 Apr 2024
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Good staff
Staff member had a sense of humour and was honest, too many places have staff that dont want to be there or give an honest opinion, this was different and would go again
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10 Nov 2023
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Just perfect, found the Havianas, placed the order, they were here in two day's. Love them, reasonably priced and superb service, will definitely buy from here again. 😀
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4 Mar 2024
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Great range of products at great prices, quick delivery, and various options to pay
Have purchased a few items and never been disappointed, would definitely recommend,
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3 Jan 2024
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I have ordered from sole traders 3x over the last couple of years (the same trainers!) they have always arrived with no issues and I will continue to buy from here.
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24 Nov 2023
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Fab customer service
After ordering click & collect for a pair of shoes. I collected, only to get them home & they be the wrong shoes, the Brighton store quickly rectified this for me!
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