SOLETRADERReviews:
2,781 reviews in the last 12 months44,718 total reviews
Excellent
TrustmarkValid
Most relevant positive review
12 Nov 2023
Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!
Read more
Most relevant negative review
4 Jul 2024
Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
Read more
Reviews for SOLETRADER
16 Jan 2024
Verified review
Had a great discount on the boots I ordered . Super fast delivery and different options for delivary too. I opted to collect in my local store and they were very helpful and personable
Report review
3 May 2024
Verified review
Fantastic delivery. These shoes are for a wedding so they have been ordered by a number of people. They have made the process of multiple purchases from around the country so easy.
Report review
19 Mar 2024
Verified review
Great all-round! Happy customer! 😁👍
Sole Trader was the only online retailer who had New Balance 530s in stock in the right size. They also had 10% student discount, and the delivery was super-quick! Happy customer! 😁👍
Report review
1 Feb 2024
Verified review
Excellent website and service
The website is easy to navigate and I found what I was looking for. The service was fantastic - my boots arrived super fast and I love them. I’m delighted with the whole experience.
Report review
28 May 2024
Verified review
The guy who served me I wish I could remember his name . He was super cool , emo look. Really attentive and great customer service . He made me wanna return .
I bought Dr martens 🤩
Report review
9 May 2024
Verified review
Am I a 5 or a 6 ??
My trainers were not available in the correct size and they were ordered for collection tomorrow.
I tried the same style in a different colour way so I was pleased with the service
Report review
25 May 2024
Verified review
The staff were brilliant and helpful, my only problem is that we went into another shoe shop in the same shopping centre and one of the pairs of shoes that we got were £40 cheaper
Report review
21 Feb 2024
Verified review
Excellent company to order on line
I was looking for a certain type of Fitflop slippers for a couple of years and I found them at Sole Trader. It was easy to order on line and had fast delivery to the U.S. by DHL.
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are so glad you enjoyed shopping with us! Kind regards, SOLETRADER
10 Feb 2024
Verified review
Excellent service from Sole Trader! Super cheap for the trainers I wanted... 40% cheaper than most other places I could find! Amazingly quick delivery, so I 100% recommend them!
Report review
19 Mar 2024
Verified review
Great service, great price
Item - Ted Baker black Jelio bag was delivered within a couple of days and was well packaged. Item was beautiful and exactly as described but best of all it was a great price.
Report review
24 Nov 2023
Verified review
I would have given a score of five but as you were quick to inform me that my order had been cancelled and was no fault with you I feel compelled to award you full marks
Report review
31 Mar 2024
Verified review
Although the trainers I ordered did not suit me and were returned, they were delivered within 2 days and my account was credited within 2 days of the return so EXCELLENT !
Report review
4 Dec 2023
Verified review
The manager at the store in Sutton is amazing. She really knows her stuff when it comes to shoes. I e bought 3 pairs from her in the last month and they are all perfect.
Report review
12 May 2024
Verified review
Went to the Cannock branch and as this is only place that does toms in the village. The guy was friendly honest, and was not push as he know what it want
10/10 services
Report review
30 Apr 2024
Verified review
Good staff
Staff member had a sense of humour and was honest, too many places have staff that dont want to be there or give an honest opinion, this was different and would go again
Report review
10 Nov 2023
Verified review
Just perfect, found the Havianas, placed the order, they were here in two day's. Love them, reasonably priced and superb service, will definitely buy from here again. 😀
Report review
4 Mar 2024
Verified review
Great range of products at great prices, quick delivery, and various options to pay
Have purchased a few items and never been disappointed, would definitely recommend,
Report review
3 Jan 2024
Verified review
I have ordered from sole traders 3x over the last couple of years (the same trainers!) they have always arrived with no issues and I will continue to buy from here.
Report review
24 Nov 2023
Verified review
Fab customer service
After ordering click & collect for a pair of shoes. I collected, only to get them home & they be the wrong shoes, the Brighton store quickly rectified this for me!
Report review
19 Dec 2023
Verified review
Value for money
The online site was easy to use! My order came really quick with updates on delivery! The product was just as described and a great price ! Good value for money
Report review