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FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,592 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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RM
7 Oct 2024
 Verified review
Excellent customer service from a knowledgeable team
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Answer by FutureShop.co.uk
7 Oct 2024
Great to hear that you found our team knowledgeable and our customer service excellent. We're always here to help, so don’t hesitate to ask if you need anything else. Thank you for the great feedback.
SB
Steven B.
Guisborough
17 Jun 2024
 Verified review
Good prices and goods delivered as promised on time.
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Answer by FutureShop.co.uk
17 Jun 2024
Thank you for your 5-star review! We're thrilled to hear you enjoyed our good prices and timely delivery.
5 Jun 2024
 Verified review
Great product support, and range of amazing products
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Lorien, Thank you for your review of Future Shop. We are glad to hear that you have had a great experience with our product support and the variety of amazing products we offer. We strive to provide our customers with the best support and a wide selection of high-quality products. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing Future Shop.
31 May 2024
 Verified review
The usual great service from the team at Futureshop
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Answer by FutureShop.co.uk
4 Jun 2024
Hi Dudley, Thank you for your review of Future Shop! We are glad to hear that you have consistently received great service from our team. We strive to provide the best shopping experience for our customers, and we are happy to know that we have met your expectations.
DM
11 Apr 2024
 Verified review

Squeeze them pips !

Provide loyalty with additional discounts and deals.
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11 Apr 2024
 Verified review
Greatest shop. Greatest merchandise. Greatest stuff.
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Answer by FutureShop.co.uk
19 Apr 2024
Hi Roman, Thank you for your positive review of Future Shop! We are thrilled to hear that you enjoyed your shopping experience and found our merchandise and products to be of the highest quality. We strive to offer the best selection and service to all of our customers.
RS
27 Jan 2024
 Verified review

Great products and good service

Great products, good prices and outstanding service.
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Answer by FutureShop.co.uk
4 Feb 2024
Hi Roger, Thank you for your review of Future Shop! We are glad to hear that you have had a positive experience with our company. We strive to provide high-quality products at affordable prices, and our dedicated team is committed to providing exceptional service to our customers. We appreciate your support and look forward to serving you in the future.
29 Dec 2023
 Verified review
Prompt service and perfect for the speakers I have.
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Dieter, We're so pleased to receive your feedback on our prompt service and the suitability of our product for your speakers. It's wonderful to know that what we provided perfectly matched your needs. Our team is committed to delivering speed in service and the right products for our customers. Your acknowledgement of both these aspects is greatly appreciated. Thank you for choosing us and for taking the time to share your experience. We're always here and ready to assist if there's anything else you require or any questions you have.
4 Jul 2024
 Verified review
Good friendly advice with no pressure to purchase.
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Answer by FutureShop.co.uk
4 Jul 2024
Hi Chris, Thank you for your feedback! We're pleased to hear that you appreciated our friendly, pressure-free advice at Future Shop.
5 Jun 2024
 Verified review

All good.

Good advice on phone and quick delivery. Thank you.
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Vernon, Thank you for your positive review of Future Shop! We are thrilled to hear that you received good advice on your phone purchase and that our delivery was quick. We strive to provide excellent service to all of our customers. Thank you for choosing Future Shop!
9 May 2024
 Verified review

Top website for high fidelity systems

Fast delivery, good services, products and prices.
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Answer by FutureShop.co.uk
9 May 2024
Thank you for your review of Future Shop! We are glad to hear that you had a positive experience with our website and services. We strive to provide top-quality products at affordable prices, along with fast delivery and excellent customer service.
3 Apr 2024
 Verified review
Helpful and knowledgeable staff, excellent service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andy, Thank you for your positive review of Future Shop! We are glad to hear that our staff was helpful and knowledgeable, and that you received excellent service. We strive to provide the best customer experience possible and appreciate your feedback.
25 Jan 2024
 Verified review
Everything came as described and extremely quickly.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Andrew, Really happy to hear that your experience was positive and that you received everything as described. We work hard to ensure timely delivery and accurate product descriptions. We hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop.
22 Dec 2023
 Verified review
First class service every time. Couldn't be better!
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Roger, We're grateful for your kind words and continued trust in our service. It's immensely rewarding to hear that we consistently meet your expectations with first-class service. We're delighted to know that we've been able to provide you with an experience that couldn't be better. Thank you for choosing us and for taking the time to share your positive feedback. If there's anything more we can do for you we're here to help.
15 Nov 2023
 Verified review
Item exactly as described and delivered as promised
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Ann, Thank you for your positive feedback! We are pleased to hear that you are satisfied with your purchase from Future Shop. Our goal is to provide our customers with quality products that meet their expectations, and we are glad that we have succeeded in doing so.
14 Mar 2024
 Verified review
Shopping here online was perfect , used twice now
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Mark, Thank you for your review of Future Shop! We are glad to hear that your online shopping experience with us was perfect. We strive to provide excellent service to our customers every time.
29 Jan 2024
 Verified review
Ordered item at good price, received 2 days later!
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Answer by FutureShop.co.uk
4 Feb 2024
Thank you for sharing your experience with us! We are glad to hear that you were able to find a good price on the item you ordered from Future Shop. Our team works hard to provide competitive prices for our customers. We are also happy to hear that you received your item quickly, just 2 days after placing your order.
17 Jan 2024
 Verified review
Great service, speedy response and value for money
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Giles, Thank you for your positive review. We always aim to ensure timely deliveries for our customers. We appreciate your feedback and look forward to serving you again in the future.
7 Jul 2024
 Verified review
Excellent service - great communication and quick
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the kind words! We're glad to hear you appreciated our service, communication, and speed. We look forward to serving you again!
4 Apr 2024
 Verified review
Clear and informative website. Next day delivery.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi David, Thank you for your review! We're glad to hear that you found our website clear and informative. We strive to make it easy for our customers to find what they're looking for. We also take pride in our next day delivery service, allowing our customers to receive their orders quickly and efficiently. Thank you for choosing Future Shop!