FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,592 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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7 Nov 2023
 Verified review
Efficient service and fast response to an online query.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your positive review of Future Shop! We are glad to hear that our service was efficient and our response to your online query was fast. Our team strives to provide excellent customer service and we are happy to know that we were able to meet your expectations.
8 May 2024
 Verified review
Good cables, arrived promptly, but a little expensive.
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Answer by FutureShop.co.uk
9 May 2024
Hi Charles, Thank you for choosing Future Shop for your cable needs! We are glad to hear that your cables arrived promptly and that you are satisfied with the quality. While we strive to offer competitive pricing, we understand that our products may not always be the most affordable option. We appreciate your feedback and will continue to work on providing the best value for our customers.
26 Mar 2024
 Verified review
Great service, good communication and excellent value.
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Nick, We're delighted to hear that you had a fantastic experience with our service! Providing clear communication and excellent value are top priorities for us, and we're glad that you found them to your satisfaction.
28 Feb 2024
 Verified review
Professional, courteous, engaging, what’s not to like.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Frank, Thank you for your kind words! We're thrilled to hear that you've found our team to be professional, courteous, and engaging. Providing exceptional service is always our goal, and we're delighted that we've been able to meet your expectations.
5 Jan 2024
 Verified review
All good; very efficient; fair price; quality product.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Roger, We appreciate your positive feedback and are happy to hear that you had a smooth and efficient experience with us. Thank you for choosing us, and we look forward to serving you again in the future.
3 Jan 2024
 Verified review
Excellent service- especially over the Christmas break
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Answer by FutureShop.co.uk
4 Jan 2024
Hi James, Thank you so much for recognising our efforts, especially over the Christmas break. We understand that the holiday season can be a busy and crucial time for our customers, and we're delighted to know that we were able to provide you with excellent service during this period. Our team is committed to ensuring a high level of service throughout the year, and your positive feedback is a wonderful affirmation of these efforts, especially during such a busy season. If you need anything else or any further assistance, please don't hesitate to contact us. We're here to help and ensure your satisfaction.
DC
David C.
Singapore
11 May 2024
 Verified review

QSA LAN Jitter (Silver)

Excellent transaction and prompt responses from Mark!
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Answer by FutureShop.co.uk
14 May 2024
Thank you for your positive review of Future Shop! We are thrilled to hear that your transaction was excellent and that Mark provided prompt responses. We strive to provide top-notch service to all of our customers and we are happy to hear that we met your expectations. Thank you for choosing Future Shop!
2 May 2024
 Verified review

Usual excellent service

As usual my items arrived on time, and well packaged.
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18 Apr 2024
 Verified review
Quick delivery, good service and product as described
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a quick and satisfactory delivery experience, along with good service and a product that met your expectations. We strive to provide efficient and quality service to our customers, and it's great to know that we have succeeded in doing so for you.
14 Apr 2024
 Verified review
The cable packaging was sealed and delivery was fast.
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop. We are glad to hear that you were satisfied with the packaging of our cables and the speed of delivery. We take pride in providing quality products and efficient service for our customers. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Future Shop.
10 Apr 2024
 Verified review
Good prices, service and fast International shipping.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Patrick, Thank you for your review of Future Shop! We are thrilled to hear that you have had a positive experience with our company. Our team works hard to ensure that our prices are competitive, our service is top-notch, and our international shipping is fast and reliable. We appreciate your feedback and hope to continue providing you with excellent products and services in the future. Thank you for choosing Future Shop!
8 Dec 2023
 Verified review
Great price; amazingly fast shipment across Atlantic.
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Answer by FutureShop.co.uk
14 Dec 2023
Thank you for your review of Future Shop! We are thrilled to hear that you were impressed with our pricing and speedy shipment. Providing our customers with top-notch service and value is always our top priority.
RM
7 Oct 2024
 Verified review
Excellent customer service from a knowledgeable team
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Answer by FutureShop.co.uk
7 Oct 2024
Great to hear that you found our team knowledgeable and our customer service excellent. We're always here to help, so don’t hesitate to ask if you need anything else. Thank you for the great feedback.
SB
Steven B.
Guisborough
17 Jun 2024
 Verified review
Good prices and goods delivered as promised on time.
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Answer by FutureShop.co.uk
17 Jun 2024
Thank you for your 5-star review! We're thrilled to hear you enjoyed our good prices and timely delivery.
5 Jun 2024
 Verified review
Great product support, and range of amazing products
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Lorien, Thank you for your review of Future Shop. We are glad to hear that you have had a great experience with our product support and the variety of amazing products we offer. We strive to provide our customers with the best support and a wide selection of high-quality products. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing Future Shop.
31 May 2024
 Verified review
The usual great service from the team at Futureshop
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Answer by FutureShop.co.uk
4 Jun 2024
Hi Dudley, Thank you for your review of Future Shop! We are glad to hear that you have consistently received great service from our team. We strive to provide the best shopping experience for our customers, and we are happy to know that we have met your expectations.
DM
11 Apr 2024
 Verified review

Squeeze them pips !

Provide loyalty with additional discounts and deals.
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11 Apr 2024
 Verified review
Greatest shop. Greatest merchandise. Greatest stuff.
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Answer by FutureShop.co.uk
19 Apr 2024
Hi Roman, Thank you for your positive review of Future Shop! We are thrilled to hear that you enjoyed your shopping experience and found our merchandise and products to be of the highest quality. We strive to offer the best selection and service to all of our customers.
RS
27 Jan 2024
 Verified review

Great products and good service

Great products, good prices and outstanding service.
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Answer by FutureShop.co.uk
4 Feb 2024
Hi Roger, Thank you for your review of Future Shop! We are glad to hear that you have had a positive experience with our company. We strive to provide high-quality products at affordable prices, and our dedicated team is committed to providing exceptional service to our customers. We appreciate your support and look forward to serving you in the future.
29 Dec 2023
 Verified review
Prompt service and perfect for the speakers I have.
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Dieter, We're so pleased to receive your feedback on our prompt service and the suitability of our product for your speakers. It's wonderful to know that what we provided perfectly matched your needs. Our team is committed to delivering speed in service and the right products for our customers. Your acknowledgement of both these aspects is greatly appreciated. Thank you for choosing us and for taking the time to share your experience. We're always here and ready to assist if there's anything else you require or any questions you have.