FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
26 Jan 2024
Verified review
Fast and efficient
Cables prepared to length and plugs fitted as required. Quick turn round and well-packaged.
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Answer by FutureShop.co.uk
4 Feb 2024
Thank you for your review of Future Shop!
We are glad to hear that you found our service to be fast and efficient. Our team takes great care in preparing cables to the correct length and fitting plugs as needed. We also strive to provide a quick turnaround time and ensure that all items are well-packaged for safe delivery.
12 Dec 2023
Verified review
All round excellence
Excellent advice, excellent service,speedy delivery. Cannot fault this company in any way.
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Steve,
We are delighted to hear that you received excellent advice and service, as well as speedy delivery. We strive to provide the best experience for our customers and it is gratifying to know that we have succeeded.
Thank you for your kind review of Future Shop.
28 May 2024
Verified review
Since I cannot buy that exclusive model of AQ HDMI cable, just received, more than satisfy
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Answer by FutureShop.co.uk
30 May 2024
Thank you for taking the time to leave a review for Future Shop. Thank you again for your feedback. We value the opinions of our customers and will continue to work towards improving our services.
DH
Denis H.
Sevenoaks
22 May 2024
Verified review
Great as always.
As always, excellent web site with easy payment and plenty of contact regarding delivery.
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Answer by FutureShop.co.uk
23 May 2024
Thank you for your review of Future Shop! We are happy to hear that you found our website to be excellent and that our payment process was easy. We also strive to keep our customers informed about their delivery, so we appreciate your feedback about our contact methods.
We hope to continue providing you with a positive online shopping experience. Thank you for choosing Future Shop!
7 Feb 2024
Verified review
Informative website, fair prices, excellent speed of delivery, quick resolution of issues.
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Answer by FutureShop.co.uk
9 Feb 2024
We are happy to hear that you found our website informative and our prices fair. We strive to provide our customers with a seamless shopping experience, which includes fast delivery and prompt resolution of any issues that may arise.
We appreciate your feedback and hope to serve you again soon.
23 Nov 2023
Verified review
Superb service as usual, special thanks to Geoff for getting my cables to me super quick.
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Answer by FutureShop.co.uk
23 Nov 2023
Thank you for taking the time to leave a review, we truly appreciate it! We are delighted to hear that you had a superb experience with our service. We will make sure to pass on your special thanks to Geoff for his exceptional service in getting your cables to you quickly.
19 Feb 2024
Verified review
Great Company
Easy to choose what I required,and order and supply quickly made delivery was fist class.
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Answer by FutureShop.co.uk
22 Feb 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us and found it easy to select the items you needed. Ensuring a smooth ordering process and quick delivery is important to us, so we're glad to hear that we could provide first-class service in that regard.
15 Mar 2024
Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers.
We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
23 Feb 2024
Verified review
Quick response to my question before purchase, out of stock problem resolved very well.
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Answer by FutureShop.co.uk
25 Feb 2024
We're glad to hear that our quick response and resolution to the out-of-stock issue met your expectations! Customer satisfaction is our top priority, and we're always here to assist you with any questions or concerns you may have.
11 Mar 2024
Verified review
Excellent service from beginning to end. Very good communication and excellent quality.
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that your experience with us was nothing short of excellent.
7 Mar 2024
Verified review
Items I ordered (interconnects) were delivered for free within 24hrs. Spot on service 👍
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Answer by FutureShop.co.uk
11 Mar 2024
Hi David,
Thank you for your positive review of Future Shop! We are glad to hear that your interconnects were delivered for free and in a timely manner. Providing excellent service to our customers is our top priority, and we are happy to know we met your expectations.
7 Feb 2024
Verified review
new cables
Needed some new cables, ordered and delivered the next day. Great service. Many thanks.
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Answer by FutureShop.co.uk
9 Feb 2024
Hi Chris,
We are happy to hear that you were able to find the cables you needed and that they were delivered quickly. Our team strives to provide excellent service and we are glad that we were able to meet your expectations.
Thank you for your positive review of Future Shop!
25 Jan 2024
Verified review
Top notch options and support!
Great set of options and support is always there if you are unsure of what to purchase!
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Ellis,
Thank you for your positive review of Future Shop.
Pleased to hear that you have had a great experience with our range of options and we've helped guide you through your purchases.
Appreciate your feedback and hope to continue providing you with the best products and support in the future.
GM
gerard m.
Manchester
27 Jun 2024
Verified review
If you have any doubts about which cable you should buy, futureshop will help you out.
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Answer by FutureShop.co.uk
30 Jun 2024
Thank you for your trust! Our expert team is always ready to guide you in finding the perfect cable for your needs. We appreciate your support and look forward to assisting you again.
6 Mar 2024
Verified review
Very fast, international delivery wonderful Customer support very responsive employees
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Cagatay,
Thank you for your review of Future Shop. We are thrilled to hear that you experienced fast and international delivery, and that our customer support was responsive. Our employees work hard to provide exceptional service, and we are glad that this was reflected in your experience.
22 Feb 2024
Verified review
Mojo 2 repair
Sent my Chord Mojo in for repair, which was carried out in Avery professional manner.
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Answer by FutureShop.co.uk
25 Feb 2024
We're pleased to hear that your Chord Mojo repair was handled professionally. Ensuring a high standard of service and care for your device is our priority.
10 Jan 2024
Verified review
Good products at competitive prices and quick delivery. Custom cables are well-made.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Nick,
Thank you for taking the time to share your feedback. Delighted to hear you are satisfied with our custom-made cables. We work hard to ensure that every product we offer meets our customers' expectations.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help.
2 Jun 2024
Verified review
I have dealt with Futureshop for a number of years , never had a problem.
Excellent.
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Answer by FutureShop.co.uk
4 Jun 2024
Thank you for your positive review of Future Shop! We are happy to hear that you have been a satisfied customer for several years and have never experienced any issues. We strive to provide excellent service and we are glad to know that we have met your expectations.
23 Apr 2024
Verified review
5 Metre Audioquest Toslink cable
Ordered a 5m Audioquest Toslink cable. Fast delivery, cable sounds great, no issues
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're glad to hear that your Audioquest Toslink cable arrived quickly and that you're pleased with its performance.
31 Jan 2024
Verified review
Excellent service and goes extra mile to engage customer and ensure requirement met.
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Answer by FutureShop.co.uk
4 Feb 2024
Thank you for your positive review of Future Shop! We take pride in providing excellent service to our customers and always strive to go the extra mile to meet their requirements. We are glad to hear that you had a great experience with us.