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Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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Reviews for FutureShop.co.uk
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3 Jan 2024
Verified review
Communicative and very helpful, product was delayed and was substituted for a more expensive art
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Ian,
Thank you for your kind review regarding our communicative and helpful service. We understand how delays can be frustrating, and we're glad to hear that our solution for substituting a more expensive item was satisfactory.
We prioritise ensuring that any inconvenience is minimised and turned into a positive customer experience. Your understanding and positive feedback are greatly appreciated.
If there's anything more we can assist you with or any further information you need, please don't hesitate to reach out.
28 Jun 2024
Verified review
Personal and professional. Fantastic customer service and communications. Great product lines.
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Answer by FutureShop.co.uk
30 Jun 2024
Hi Matthew,
Thank you for your glowing review! We're thrilled to hear that you found our service personal and professional, and that you appreciated our communication and product offerings at Future Shop.
Your satisfaction is our priority, and we look forward to serving you again.
12 May 2024
Verified review
Great price, great service
Have shopped with Future shop a few times. Always a competitive price and always great service
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Answer by FutureShop.co.uk
14 May 2024
Thank you for your positive review of Future Shop! We are happy to hear that you have had a great experience with our company. Our team works hard to provide competitive prices and exceptional service to all of our customers.
We appreciate your continued support and look forward to serving you again in the future. Thank you for choosing Future Shop.
A truly excellent company with superb quality products 👌 and excellent customer service.
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Answer by FutureShop.co.uk
1 May 2024
Thank you very much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing superb quality products and excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
15 Apr 2024
Verified review
Always have a first class service from future shop, great customer service and speedy delivery!
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing first-class service to our customers and ensuring speedy delivery. Our team strives to provide excellent customer service at all times. We hope to continue serving you in the future.
20 Mar 2024
Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Phil,
Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Mar 2024
Verified review
Great Service
Great website, easy to find what you want.
Great service, purchase arrived day after ordering.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that you had a positive experience with our service.
10 Jan 2024
Verified review
Even though it was end of year and I presume they must have been very busy, very fast delivery.
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Answer by FutureShop.co.uk
15 Jan 2024
We appreciate your understanding and are happy to hear that you quickly received your order despite the busy year-end period. We are committed to delivering outstanding service and ensuring that our customers receive their orders promptly, even during peak times.
Thank you so much for taking the time to review, and we look forward to hearing from you again soon.
17 Feb 2024
Verified review
Great Description on products that was needed, And a quick standard delivery with Royal Mail.
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Answer by FutureShop.co.uk
22 Feb 2024
We're glad to hear that you found our product descriptions helpful! Providing clear and detailed information is important to us. Additionally, we're pleased that you were satisfied with the speed of our standard delivery service through Royal Mail.
3 Jan 2024
Verified review
Excellent Service
Fast, efficient and very helpful service with next day delivery of my power supply. Thank you!
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Martin,
Thank you so much for your excellent review. We're thrilled to hear that our service was fast, efficient, and helpful to you. Knowing that your power supply was delivered the next day and met your expectations is incredibly gratifying.
Our team is committed to providing the best possible service and ensuring timely delivery, and your kind words are a wonderful testament to our efforts.
Thank you for choosing us and for taking the time to share your positive experience.
If there's anything else we can do for you, or if you have any further needs, please don't hesitate to reach out.
31 Dec 2023
Verified review
Products prices to be reduced
Range of products liked. Prices rather high disliked. Could be better by lowering the prices..
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Louis,
Thank you for taking the time to share your thoughts about our product range and pricing. We're glad to hear that our range of products aligns with your preferences and needs.
We understand and appreciate your concerns regarding pricing. At Future Shop, we strive to balance competitive pricing with the quality and value our products offer. We regularly review our pricing structures to ensure they are aligned with market trends and customer expectations.
Your feedback is invaluable in this process, and we will certainly take your comments into consideration as we continue to strive for improvements. Please know that we're committed to providing our customers with the best possible value.
Thank you again for your input and for choosing Future Shop. If there's any specific product you're interested in or any further assistance you require, please feel free to contact us.
6 Jun 2024
Verified review
always responsive, always on time and best prices. Extremely helpful and definitely follow up
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Answer by FutureShop.co.uk
9 Jun 2024
Thank you for your positive review of Future Shop! We are pleased to hear that our team is always responsive and punctual, and that you have found our prices to be the best. We strive to provide excellent customer service and assistance, and we are glad to hear that our follow-up has been helpful to you.
Thank you for choosing Future Shop, and we appreciate your feedback.
7 May 2024
Verified review
Made my order, amended my order through customer services, and it arrived no issues on time.
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Answer by FutureShop.co.uk
9 May 2024
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that our customer services team was able to assist you in amending your order and that it arrived on time with no issues. We strive to provide the best experience for our customers and we are happy to hear that we were able to meet your expectations.
3 Apr 2024
Verified review
The best shop.
The best assistance.
The best communication.
Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman,
Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
Products are clearly described making it easy to follow any upgrade path pretty effortlessly.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Jon,
Thank you for your positive review of Future Shop. We are pleased to hear that you found our product ranges to be clear and easy to understand. Our goal is to make the upgrade process as effortless as possible for our customers. We will continue to strive for clarity in all of our product descriptions. Thank you for choosing Future Shop!
20 Jan 2024
Verified review
I can highly recommend Futureshop
I can highly recommend this company, I have always had great service and super rapid posting.
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Answer by FutureShop.co.uk
26 Jan 2024
Thank you for your great recommendation of Future Shop.
We always aim provide exceptional service and quick delivery to all of our customers.
We appreciate your support and hope to continue to exceed your expectations in the future.
22 Dec 2023
Verified review
Five Star Futureshop
Excellent website. fantastic range of cables, very efficient service, fast order processing.
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Answer by FutureShop.co.uk
29 Dec 2023
Dear Peter,
Thank you for a glowing review and for appreciating our website, the range of cables we offer, and our efficient service. Knowing that you were satisfied with the speed of our order processing is incredibly gratifying for us.
Your feedback is a wonderful affirmation of our team's hard work every day. We're glad we could meet your expectations and provide a seamless shopping experience.
Thank you for choosing Future Shop and for taking the time to share your experience.
11 Jun 2024
Verified review
I am very happy with the excellent performance of the product I purchased from Futureshop.
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Answer by FutureShop.co.uk
13 Jun 2024
Thank you for leaving a review, we are thrilled to hear that you are satisfied with the performance of your product from Future Shop! Our team works hard to provide top-quality products and we are glad that we have met your expectations.
22 Dec 2023
Verified review
Everything perfect! staff fast response, fast shpping, great knowledge, item availability.
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Muhammed,
We're happy to receive your review and so pleased to hear that every aspect of your experience with us was perfect. Knowing that you found our staff responsive, our shipping fast, and our product knowledge and availability up to your expectations is incredibly gratifying.
Your satisfaction is our main priority, and your feedback is a wonderful affirmation of our team's hard work and dedication. Thank you for choosing us and for taking the time to share your positive experience.
If there's anything else we can do for you or any further assistance you require, please don't hesitate to contact us.
14 Mar 2024
Verified review
Great experience, as usual. Easy to find what I was looking for, website easy to navigate.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, as usual. Our goal is to make it easy for our customers to find what they are looking for, and we are happy to hear that our website was easy for you to navigate.