FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,590 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
RM
Richard M.
London
9 May 2024
Verified review
Excellent service
I’ve purchased from Futureshop a number of times and service, communication, shipping and tracking are always top notch
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Answer by FutureShop.co.uk
10 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you have consistently experienced excellent service, communication, shipping, and tracking with us. We strive to provide the best possible experience for our customers and are happy to know that we have met your expectations.
7 Feb 2024
Verified review
Fast delivery, great communication
Fast delivery, great communication.
Item (cable) was nicely packaged and arrived on time.
Great service by Future Shop!
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Answer by FutureShop.co.uk
9 Feb 2024
Hi Branislav,
Thank you for your review of Future Shop!
We're happy to hear that you had a positive experience with our company. Our team takes pride in providing fast delivery and great communication to our customers. We're glad that your item, the cable, arrived on time and was nicely packaged.
14 Dec 2023
Verified review
Ordered out of stock items, but they still did their best to deliver promptly, whilst keeping me informed of situation
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Answer by FutureShop.co.uk
18 Dec 2023
Hi Paul,
Thank you for taking the time to share your experience with Future Shop! We sincerely appreciate your understanding and patience as we worked to fulfill your order for out-of-stock items.
28 Apr 2024
Verified review
Highly recommended
As always, brilliant service, communication price and quick delivery. What more can you ask for. Highly recommended.
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your kind words! We're thrilled to hear that you continue to have a positive experience with us. Providing brilliant service, clear communication, competitive prices, and quick delivery are our top priorities, and we're glad to know that we've met your expectations.
Your recommendation means a lot to us.
22 Dec 2023
Verified review
Exceptional
These guys are so helpful, friendly and knowledgeable it’s a pleasure to do business with them, they are exceptional.
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Peter,
It's wonderful to hear that you found our team helpful, friendly, and knowledgeable. We strive to make every customer interaction a positive and informative experience, so your words mean a lot to us.
Thank you for choosing to do business with us and for taking the time to share your thoughts. We're grateful to customers like you and are always here to assist with future needs or questions.
17 Nov 2023
Verified review
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
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Answer by FutureShop.co.uk
21 Nov 2023
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product.
However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
4 Apr 2024
Verified review
Excellent product at a good price.
Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andrew,
Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
C.
Coxy ..
NZ
28 Feb 2024
Verified review
A business you can trust
Great service over the many years I have brought cables from Futureshop. Most importantly a business you can trust.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Paul,
Thank you for your long-standing support and trust in us! Building and maintaining trust with our customers is incredibly important to us, and we're grateful for the opportunity to serve you over the years.
6 Jun 2024
Verified review
Good prices and information. Items despatched in good time, generally an all round professional service, thank you.
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Andrew,
Thank you for your positive review of Future Shop! We are glad to hear that you found our prices and information to be of good value. We take pride in providing timely dispatch of items and strive to offer a professional service to our customers.
Thank you for choosing Future Shop, we appreciate your business.
MR
Michael R.
Lincoln UK
1 Feb 2024
Verified review
The advise Geoff was very knowledgeable and was happy to share it with me to help me on deciding which item to buy.
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Answer by FutureShop.co.uk
4 Feb 2024
Hi Michael,
Thank you for your review of Future Shop. We are delighted to hear that Geoff provided you with helpful and knowledgeable advice to assist you in making your purchase decision. We strive to provide excellent customer service, and we are glad that Geoff was able to fulfill that goal for you.
MM
Mackey M.
Sydney
13 Dec 2023
Verified review
Returning customer always great service and support and excellent for overseas customers- my go to for hifi cabling
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Colin,
Thank you for your review! We are happy to hear that you are a returning customer and have consistently received great service and support from Future Shop. We take pride in providing excellent service to all of our customers, including those who are overseas.
JK
John K.
GLASGOW
29 Nov 2023
Verified review
Truly great place for audiophiles to shop competitive prices and helpful staff should you need a question answered
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Answer by FutureShop.co.uk
30 Nov 2023
Hi John,
Thank you for taking the time to leave a review about Future Shop. We are thrilled to hear that you had a truly great shopping experience at our store. Our team takes pride in offering competitive prices and providing helpful assistance to our valued audiophile customers.
MM
Mackey M.
Sydney
8 Nov 2023
Verified review
Always reliable and supportive with advice and postage is always reliable especially important when sending abroad
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Answer by FutureShop.co.uk
14 Nov 2023
We are happy to hear that we have been reliable and supportive in providing advice and postage services. We understand the importance of reliable postage, especially when sending items abroad. We strive to continue providing excellent service to our customers and appreciate your support.
Thank you for your review of Future Shop!
28 Jun 2024
Verified review
Very good value and speedy delivery and the speaker stands are excellent value for money and really good quality
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Answer by FutureShop.co.uk
30 Jun 2024
Hi Johnston,
Thank you for your wonderful feedback! We're thrilled to hear you found the speaker stands to be of excellent value and quality, and that you appreciated our speedy delivery. Your satisfaction is our priority!
17 Jan 2024
Verified review
Great communication, great service, superb!
Great communication over the phone, great service, very professional and efficient, can't recommend highly enough
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Andrew,
We're delighted to hear about your positive experience with our phone service. Your high recommendation is greatly appreciated.
29 Dec 2023
Verified review
Ordered easily. Instructions carried out as requested. Well packed and delivered accordingly. Great product too!
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Toni,
We're delighted to hear about your seamless ordering experience with us, along with the satisfaction in how your instructions were followed, the careful packaging, and the prompt delivery of your product. It's great to know that the product also met your expectations.
Our team is committed to ensuring that every aspect of our service, from the ease of ordering to the quality of our products, is the best. Your feedback is a wonderful testament to our efforts.
Thank you for choosing us and for taking the time to share your experience. If you need anything else or any further assistance, please don't hesitate to contact us. We're here to help and ensure your satisfaction.
AA
Arjunaidi A.
Singapore
24 Nov 2023
Verified review
I made several purchases from futureshop and I am happy with their range of products, their prices and service.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Arunaidi,
Thank you for your feedback on Future Shop! We are thrilled to hear that you have made multiple purchases with us and are satisfied with our range of products, prices, and service.
We strive to provide our customers with the best shopping experience possible and it is great to know we have met your expectations.
ED
E D.
Craigavon
31 May 2024
Verified review
Great selection of quality brands products in all categories and at prices to suit all budgets. Fast shipping.
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Answer by FutureShop.co.uk
4 Jun 2024
Hi Ewart,
Thank you for your kind review of Future Shop! We take pride in offering a great selection of quality products from top brands in all categories, at prices that cater to all budgets. We also strive to provide fast shipping to ensure our customers receive their orders in a timely manner.
We appreciate your support and hope to continue providing exceptional service and products.
27 May 2024
Verified review
Consistently Great!
Always is a great selection of products and the team is always there to assist you when you’re stuck deciding.
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Answer by FutureShop.co.uk
30 May 2024
Thank you for your positive review of Future Shop! We are thrilled to hear that you have consistently had a great experience with our company. We take pride in our selection of products and our dedicated team who are always available to assist our customers.
1 Apr 2024
Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.