FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
3 May 2024
Verified review
Great range of products and excellent customer service.
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Answer by FutureShop.co.uk
9 May 2024
Hi Mark,
Thank you for your review of Future Shop! We are happy to hear that you appreciate our wide selection of products and our exceptional customer service.
17 Jan 2024
Verified review
Very personal service. Helpful and knowledgeable staff.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Philip,
We pride ourselves on providing very personal service to our customers. Our staff is dedicated to being helpful and knowledgeable to ensure that every customer has a great experience with us.
Appreciate your support and hope to continue providing excellent service in the future.
10 Jan 2024
Verified review
Awesome service , will deffo use them again . Thank you
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Gary,
We appreciate your positive feedback. Thank you so much for taking the time to leave a review.
22 Dec 2023
Verified review
Professional and quick delivery with first class product
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Mark,
We're delighted that you were impressed with the professionalism and quick delivery of your order and the quality of the product you received.
Our team strives to ensure each service aspect meets high standards, and your acknowledgement is greatly appreciated. Thank you for choosing us and for taking the time to share your experience.
If there's anything else you need or any questions you have, please feel free to reach out. We're here to help.
4 Dec 2023
Verified review
Great Service arrived on time, not able to use item yet
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Answer by FutureShop.co.uk
7 Dec 2023
We are delighted to hear that you received great service and that your order arrived on time. Our team works hard to ensure that our customers have the best experience possible.
Thank you for your positive review of Future Shop!
12 Jun 2024
Verified review
Great service and kind staff. Purchase arrived in time.
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Answer by FutureShop.co.uk
13 Jun 2024
Hi Andre,
Thank you for taking the time to write a review about your recent experience with Future Shop. We are thrilled to hear that you had a positive experience with our service and found our staff to be kind.
20 Mar 2024
Verified review
Very Fast Shipment And Very Good Communication 5*****
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Answer by FutureShop.co.uk
21 Mar 2024
Hi David,
Thank you for your review of Future Shop! We pride ourselves on our efficient shipment process and clear communication with our customers. We're glad to hear that you had a positive experience with us. We look forward to serving you again in the future.
18 Jan 2024
Verified review
Excellent shopping experience
Items as described, well packed and promptly delivered.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Anthony,
Thrilled to hear that you had an excellent shopping experience with us. Appreciate your support and hope to see you again soon.
GM
Garry M.
Northants
3 Jan 2024
Verified review
Outstanding service and the very best quality products.
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Garry,
We are deeply grateful for your outstanding review. It's truly rewarding to hear that you regard our service as exceptional and our products as the best quality.
Our team strives to provide the best service and premium quality products, and your recognition affirms our commitment to these standards.
Thank you for choosing us and for taking the time to share your experience. Please feel free to reach out if you need further assistance or have any questions about our products.
7 Nov 2023
Verified review
Efficient service and fast response to an online query.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your positive review of Future Shop! We are glad to hear that our service was efficient and our response to your online query was fast. Our team strives to provide excellent customer service and we are happy to know that we were able to meet your expectations.
8 May 2024
Verified review
Good cables, arrived promptly, but a little expensive.
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Answer by FutureShop.co.uk
9 May 2024
Hi Charles,
Thank you for choosing Future Shop for your cable needs! We are glad to hear that your cables arrived promptly and that you are satisfied with the quality.
While we strive to offer competitive pricing, we understand that our products may not always be the most affordable option. We appreciate your feedback and will continue to work on providing the best value for our customers.
26 Mar 2024
Verified review
Great service, good communication and excellent value.
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Nick,
We're delighted to hear that you had a fantastic experience with our service! Providing clear communication and excellent value are top priorities for us, and we're glad that you found them to your satisfaction.
28 Feb 2024
Verified review
Professional, courteous, engaging, what’s not to like.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Frank,
Thank you for your kind words! We're thrilled to hear that you've found our team to be professional, courteous, and engaging. Providing exceptional service is always our goal, and we're delighted that we've been able to meet your expectations.
5 Jan 2024
Verified review
All good; very efficient; fair price; quality product.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Roger,
We appreciate your positive feedback and are happy to hear that you had a smooth and efficient experience with us.
Thank you for choosing us, and we look forward to serving you again in the future.
3 Jan 2024
Verified review
Excellent service- especially over the Christmas break
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Answer by FutureShop.co.uk
4 Jan 2024
Hi James,
Thank you so much for recognising our efforts, especially over the Christmas break. We understand that the holiday season can be a busy and crucial time for our customers, and we're delighted to know that we were able to provide you with excellent service during this period.
Our team is committed to ensuring a high level of service throughout the year, and your positive feedback is a wonderful affirmation of these efforts, especially during such a busy season.
If you need anything else or any further assistance, please don't hesitate to contact us. We're here to help and ensure your satisfaction.
DC
David C.
Singapore
11 May 2024
Verified review
QSA LAN Jitter (Silver)
Excellent transaction and prompt responses from Mark!
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Answer by FutureShop.co.uk
14 May 2024
Thank you for your positive review of Future Shop! We are thrilled to hear that your transaction was excellent and that Mark provided prompt responses. We strive to provide top-notch service to all of our customers and we are happy to hear that we met your expectations.
Thank you for choosing Future Shop!
2 May 2024
Verified review
Usual excellent service
As usual my items arrived on time, and well packaged.
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18 Apr 2024
Verified review
Quick delivery, good service and product as described
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a quick and satisfactory delivery experience, along with good service and a product that met your expectations.
We strive to provide efficient and quality service to our customers, and it's great to know that we have succeeded in doing so for you.
14 Apr 2024
Verified review
The cable packaging was sealed and delivery was fast.
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop. We are glad to hear that you were satisfied with the packaging of our cables and the speed of delivery. We take pride in providing quality products and efficient service for our customers. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop.
10 Apr 2024
Verified review
Good prices, service and fast International shipping.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Patrick,
Thank you for your review of Future Shop! We are thrilled to hear that you have had a positive experience with our company. Our team works hard to ensure that our prices are competitive, our service is top-notch, and our international shipping is fast and reliable.
We appreciate your feedback and hope to continue providing you with excellent products and services in the future. Thank you for choosing Future Shop!