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wiltonwholefoods.com
Reviews:

4,833 reviews in the last 12 months23,524 total reviews  

4.97
Excellent

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Most relevant positive review

15 Jan 2024
 Verified review
We recently ordered two of 500g tubs of mixed spice recently as a new customer of Wilton Wholefoods. Well what can I say. Absolutely fantastic service. The company are very responsive, expediting our order, handling our order so professionally and keeping us informed every step of the way. It arrives at our premises in a heart beat. A product that exceeds our expectations, at an Affordable price point combined with superior Customer Service. What can anyone ask more for? Whilst we haven’t cooked with this mixed spice so far, the fragrance from these tubs of mixed spices smells heavenly. We honestly can wait to give this product a try. We have no doubt this product like with many varieties of wholefoods Wilton offers, this is a must have ingredient mixed spice to have in your kitchen cupboard. Thank you to all at Wilton Wholefoods Ltd.

Most relevant negative review

28 Jul 2024
 Verified review
Wrong ground almonds (1kg) have been despatched & delivered when I bought 3 (1kg) packs. In addition, their courier Envri, delivered the parcel to wrong address!!! Thank God, my neighbour knew me & I gratefully recovered it. However, in my state as disabled, bed bound elderly person with low benefit income, I am embarrassed to ring about this ground almond which does NOT taste like almonds at all & inform them about full refund or replace despatching with real tasting ground almonds.
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Reviews for wiltonwholefoods.com

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8 Nov 2023
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Swindon
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Jackie B.
Edinburgh
1 Nov 2023
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15 Feb 2024
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The order itself was absolutely fine, but the delivery was abysmal The parcel was left halfway down a neighbours drive, if we had not seen the picture of the order on the I pad we would never have received the order. My husband aged 83 had to go out looking for it and Carry the box back to our house, Try a bit harder with your delivery team.
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Answer by wiltonwholefoods.com
15 Feb 2024
Thank you for your review I'm terribly sorry about this. DPD are usually excellent but on this occasion, they have let themselves (and me) down! I have already contacted my account manager and customer services as the driver has clearly not done his job correctly. How can I put this right? Please let me know at shop@wiltonwholefoods.com Thank you, Dan
12 Feb 2024
 Verified review

prune size

i have had a second delivery of dried prunes and i was very disappointed my first pack of prunes was very nice med large and moist the second was moist but like a large marble one thing is certain i wont be getting any more from you. iff you want to move the small ones why dont you mix the larger with the smaller ones
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Answer by wiltonwholefoods.com
13 Feb 2024
Thank you for your review, we are sorry that you felt the prunes were not up to standard on this occasion.
26 Nov 2023
 Verified review

Aldi sell same quality and much cheaper

The quality of the dried prunes is exactly the same as the quality sold in the supermarket Aldi , although its price is much cheaper in Aldi and is sold in bags weighing half a kilo and not in quantities of ten kilos.
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Answer by wiltonwholefoods.com
27 Nov 2023
Thank you for your review, we are an independent family run business and simply do not have the buying power as the large supermarkets. Rest assured that we buy the best produce availale to sell on at fair and consistent prices coupled with our superb customer service :)