peterhahn.co.ukReviews:
432 reviews in the last 12 months12,652 total reviews
Good
Most relevant positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Most relevant negative review
7 Oct 2023
Verified review
I still have not received my order which I placed on the 9th September. They have not contacted me about the delay. I have rung them twice, the last time a week ago and they said the item was in and it would be sent out immediately, I have not received it yet. I am fed up and ready to cancel my order.
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Reviews for peterhahn.co.uk
BA
Beulah A.
Leeds
21 Oct 2023
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20 Oct 2023
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19 Oct 2023
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19 Oct 2023
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18 Oct 2023
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18 Oct 2023
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18 Oct 2023
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18 Oct 2023
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VF
Valerie F.
Dorset
16 Oct 2023
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15 Oct 2023
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12 Oct 2023
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10 Oct 2023
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9 Oct 2023
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6 Oct 2023
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MM
Maxine M.
Manchester
2 Oct 2023
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30 Sept 2023
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28 Sept 2023
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7 Oct 2023
Verified review
I still have not received my order which I placed on the 9th September. They have not contacted me about the delay. I have rung them twice, the last time a week ago and they said the item was in and it would be sent out immediately, I have not received it yet. I am fed up and ready to cancel my order.
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Answer by peterhahn.co.uk
9 Oct 2023
Thank you for your review. We do apologise for the recent delays. Please rest assured that we are all working hard to get back to the normally high levels of service that our customers have come to expect from us. Please don't hesitate to get in contact with us if you have any specific queries. We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
2 Jan 2024
Verified review
Please reimburse my money for a jumper that was not suitable. This is not the first time I have had to ring customer services to ask where the payment is. It has made me feel I do not want to shop with Peter Hahn again. Other companies are far better at refunding customers-you are the worst, by far.
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Answer by peterhahn.co.uk
4 Jan 2024
Thank you for your review, We are very sorry to hear you have not yet received your refund as of yet please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you with your query alternatively contact us vioa email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can filter through and locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
20 Oct 2023
Verified review
Took way too long for delivery and returns,the whole process from delivery to return and refunding me took around 8 weeks !
My first purchase with Peter Hahn and sorry to say probably my last.
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Answer by peterhahn.co.uk
23 Oct 2023
Thank you for your review. We are sorry to hear your refund took longer than usual, Please rest assured that we are all working hard to get back to the normally high levels of service that our customers have come to expect from us. In the meantime if we can be of any further assistance Please do not hesitate to get in contact with us if you have any specific queries. We look forward to hearing from you Kind Regards, Your PETER HAHN Team.