havanahouse.co.uk
Reviews:

1,112 reviews in the last 12 months19,797 total reviews  

4.87
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

26 Dec 2023
 Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience. I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!

Most relevant negative review

17 May 2024
 Verified review
I ordered 2 x Honeyrose smoking mixture and was sent 2 x Honeyrose cigarettes. I rang the shop and was told they couldn't help and to ring the online dept. I rang many times and they never picked up. I rang the shop again and was asked for the order no. which i gave. I've heard nothing. I rang and texted two other numbers I found. I'll never buy from them again unless I get my original order. I'm prepared to return the cigarettes. Very dissatisfied
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for havanahouse.co.uk

 Sort by  
Relevance
8 Feb 2024
 Verified review
Excellent service
Report review
3 Feb 2024
 Verified review
Very good service
Report review
1 Jan 2024
 Verified review
Excellent service
Report review
19 Dec 2023
 Verified review
Excellent service
Report review
23 Nov 2023
 Verified review
Very good service
Report review
11 Jun 2024
 Verified review
Customer service
Report review
23 May 2024
 Verified review
ALL GOOD THANKS.
Report review
12 May 2024
 Verified review
magic service...
Report review
12 Mar 2024
 Verified review
Speed of arrival
Report review
9 Mar 2024
 Verified review
Very efficient.
Report review
AC
Andrew C.
Wellington
27 Feb 2024
 Verified review
Reliable service
Report review
7 Feb 2024
 Verified review
Great good place
Report review
7 Dec 2023
 Verified review
A great service
Report review
22 May 2024
 Verified review
Great thank you
Report review
14 May 2024
 Verified review
Quick and easy!
Report review
NC
NC C.
Somerset
20 Mar 2024
 Verified review
Swift response
Report review
PN
Phil N.
Birmingham
25 Dec 2023
 Verified review
Quick and easy
Report review
21 Dec 2023
 Verified review
Prompt delivery
Report review
HG
H G.
london
20 Dec 2023
 Verified review
Superb service.
Report review
4 Dec 2023
 Verified review
5 star service
Report review