havanahouse.co.uk
Reviews:

1,112 reviews in the last 12 months19,797 total reviews  

4.87
Excellent
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Most relevant positive review

26 Dec 2023
 Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience. I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!

Most relevant negative review

17 May 2024
 Verified review
I ordered 2 x Honeyrose smoking mixture and was sent 2 x Honeyrose cigarettes. I rang the shop and was told they couldn't help and to ring the online dept. I rang many times and they never picked up. I rang the shop again and was asked for the order no. which i gave. I've heard nothing. I rang and texted two other numbers I found. I'll never buy from them again unless I get my original order. I'm prepared to return the cigarettes. Very dissatisfied
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Reviews for havanahouse.co.uk

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CM
Chris M.
Wolverhampton
22 Feb 2024
 Verified review
Great products and service
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PW
PETER W.
Brockenhurst
17 Jan 2024
 Verified review
Always outstanding service.
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5 Jan 2024
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Great, quick, easy service.
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14 Jun 2024
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Quick delivery from order
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9 May 2024
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Nice fast delivery thanks
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3 Apr 2024
 Verified review
Great products. Thank you.
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15 Mar 2024
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Excellent delivery service
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26 Feb 2024
 Verified review
reliable and fast delivery
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25 Jan 2024
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Excellent quality service.
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29 Dec 2023
 Verified review
Informed, pleasant service
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10 Dec 2023
 Verified review
Easy to use. Fast delivery
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SM
Steve M.
Lee-on-solent
19 Jun 2024
 Verified review
Always fast and reliable
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5 Dec 2023
 Verified review

always such good service

always such good dervice!
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29 Nov 2023
 Verified review
Prompt delivery service.
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PW
PETER W.
Brockenhurst
9 Nov 2023
 Verified review
Always excellent service.
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EB
18 Apr 2024
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Always excellent service
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EB
2 Apr 2024
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Always fantastic service
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AS
Alex S.
Manchester
13 Mar 2024
 Verified review
Excellent speedy service
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11 Mar 2024
 Verified review
It’s good nothing to add
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4 Jan 2024
 Verified review
This service is on point
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