havanahouse.co.uk
Reviews:

1,120 reviews in the last 12 months19,785 total reviews  

4.87
Excellent
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Most relevant positive review

26 Dec 2023
 Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience. I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!

Most relevant negative review

17 May 2024
 Verified review
I ordered 2 x Honeyrose smoking mixture and was sent 2 x Honeyrose cigarettes. I rang the shop and was told they couldn't help and to ring the online dept. I rang many times and they never picked up. I rang the shop again and was asked for the order no. which i gave. I've heard nothing. I rang and texted two other numbers I found. I'll never buy from them again unless I get my original order. I'm prepared to return the cigarettes. Very dissatisfied
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Reviews for havanahouse.co.uk

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HW
23 Apr 2024
 Verified review
Always very prompt with delivery customer service excellent would recomend
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21 Nov 2023
 Verified review
Keep up the great work. Cigars arrived promptly and safe much appreciated.
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RW
Ron W.
Camberley
1 May 2024
 Verified review
Prompt delivery, prices are competitive and the tobacco is always fresh.
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15 Mar 2024
 Verified review
I liked the Cuban cigars made by factory workers for themselves very much!
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28 Feb 2024
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easy process, fast delievery.

It was easy process to order and fast delievery! what more could you want?
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16 Dec 2023
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Amazing service amazing packaging the quality of the item was outstanding
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20 Nov 2023
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Great service all round

Great products. Great service and great communication. Highly recommended!
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26 Apr 2024
 Verified review
Excellent service. Fast delivery. Quality packaging. Highly recommended.
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25 Jun 2024
 Verified review

Erinmore stockist-the only tobacco I want to order!

Always have the tobacco in stock and delivery very speedy and reliable!
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4 May 2024
 Verified review
Excellent - old school service - able to communicate with human beings !
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1 Apr 2024
 Verified review
Order sent very quickly, good quality for price!!! Definitely recomend!!
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6 Jan 2024
 Verified review

Good service

I chose. I Paid. They shipped. Everything arrived on time. No problems.
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24 Dec 2023
 Verified review
Easy to access website, well laid out. Easy payment and prompt delivery.
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14 Nov 2023
 Verified review
Immediate attention to my order and speedy delivery. Couldn't be better!
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TR
Tony R.
London
11 Jun 2024
 Verified review
Always excellent service: good are well packed and promptly despatched.
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23 May 2024
 Verified review

Great quality cigars, great service

Great quality cigars, great customer service with prompt communication.
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2 May 2024
 Verified review

Fantastic Shop!

Website is easy to navigate, cigars arrive well packaged and unscathed!
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5 Apr 2024
 Verified review
Trustworthy suppliers of cigars. Great selection from around the world.
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3 Mar 2024
 Verified review
They always take care with the order and it's always delivered on time.
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16 Feb 2024
 Verified review
Dispatched straight away, arrived substantially earlier than implied.
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