Alpinetrek.co.ukReviews:
1,750 reviews in the last 12 months51,092 total reviews
Excellent
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Most relevant positive review
27 Apr 2024
Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful
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Most relevant negative review
29 Feb 2024
Verified review
An absolute nightmare returning anything. Used to purchase regularly from Alpine Trek and had thought they were a UK company but recently bought some over trousers for my partner for her Christmas. They were a little small so returned them and ordered two other pairs to try. I then had to chase the refund for the first pair I’d returned and customer service replies weren’t exactly helpful, I was then concerned about returning the second pair as I was struggling to get a refund for the first return. Everything was having to go through customs before refunds were issued. Has put me off purchasing again, which is a pitty.
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Reviews for Alpinetrek.co.uk
BD
Bill D.
Worcester
25 Jul 2024
Verified review
LA SPORTIVA - TX Hike Mid GTX
The web site is easy to navigate - I quickly found these boots, in my size, in stock.
The delivery was a tad slow, taking ten days to my island.
But heh, worth waiting for!
The boots are a good fit, and I hope that they will prove robust enough for the GR20.
Time will tell.
Many thanks.
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2 Aug 2024
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If you’re not in a rush these are great suppliers
First class experience on multiple purchases. No they’re not a “next day” delivery company, but they make that clear. So if you’re happy to wait around a week / 10 days for delivery you’ll get great service and great value. I’ll certainly be back to buy again with such a good range of products and value for money.
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9 Jul 2024
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Amazing choice of products and great savings compared to other outdoor retailers. I was looking for the specific bag that I bought as it is a good all rounder for work, travel and outdoors and I know it will last for many years and get plenty of use.
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8 Jul 2024
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My order was despatched quickly and efficiently. It
arrived in robust cardboard packaging. The website is easy to use, has a wide choice of products and brands at good discounted prices.
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31 Jul 2024
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really nice website, clear returns policy, good advice on size buying based on previous purchases of other brands (coming up precisely with the size I am usually buying)
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20 Jul 2024
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Ordered some Scarpa mojitos and got them delivered for under £100. They only took 4 days to arrive and I will be shopping with apline trek again!
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29 Jul 2024
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I had a query with my order, the customer service team were very helpful and sorted it straight away.
Love my purchase. Very happy customer.
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8 Jul 2024
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Excellent service from Alpine Trek. My order arrived quickly and in perfect condition. Will definitely order from them again.
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9 Jul 2024
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Excellent Service
Good price, excellent customer service, ok delivery from Germany took a week to UK, but to be expected. Happy customer
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19 Jul 2024
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Love my new walking shoes
Kept updated on my order, my Scarpa walking shoes were well packed and colour as expected from website pictures.
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3 Aug 2024
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can contact by phone
most important can contact by phone.,also free and easy returns and good customer service response times
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19 Jul 2024
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Simply Excellent!
Plenty of choice, good quality goods, fast delivery, never disappoint
One of my favourite online stores
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20 Jul 2024
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Took a little longer to arrive than first thought but came well packed & the CMP clothing is excellent
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29 Jul 2024
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I had some difficulty with the website but am not sure why,probably my fault.Otherwise everything O.K.
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20 Jul 2024
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I was kept informed about order
I was kept informed about order, and it was all straight forward and delivered safely to my address.
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JD
Jason D.
Edinburgh
17 Jul 2024
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Great website good products at one off the best online prices hassle free delivery what’s not to like
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3 Aug 2024
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Very easy to navigate the website and a great saving over the RSP.
Can see me shopping here again.
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IM
Ian M.
Perth
10 Jul 2024
Verified review
Great place to shop with good service and communication all the way through the delivery process.
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9 Jul 2024
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Price and range have bought lots of climbing gear here always quick to arrive and returns no issue
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15 Jul 2024
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The shipping company Evri
The shipping company. Haven't started moving it. Five days now: Evri
Ordering is easy 10_10
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