carhartt.com/gbReviews:
1,296 reviews in the last 12 months3,200 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
6 Mar 2024
Verified review
Just what i wanted. Arrived on time. The jumper is not too thick or thin, just right. I really like the style and will be buying more in other colours.
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Answer by carhartt.com/gb
7 Mar 2024
Thanks so much for the great review! We're so glad you love your new jumper. We always strive to create clothing that looks good and feels great, and we're glad that we could deliver on that for you! If there's anything else we can do, please don't hesitate to let us know. Thanks again for choosing Carhartt!
Regards,
Carhartt Europe
24 Dec 2023
Verified review
quality sweatshirt
excellent product at a very competitive price good quality and fits to size easy website to navigate and delivered at the stated time well packaged xx
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Answer by carhartt.com/gb
27 Dec 2023
Thanks for the positive words and for taking the time to review us! We’re glad you found our product to be of great quality and fits to size. At Carhartt, we always strive to offer competitive prices without compromising on quality – we’re glad it lived up to your expectations! We also are pleased that you found our website easy to navigate and that your order arrived in a timely manner. Thanks again for your review and for trusting us with your shopping needs!
Regards,
Carhartt Europe
24 Oct 2023
Verified review
Exactly what have been looking for. On two occasions you have had exactly what I needed. found. Paid for and delivered. What more can I ask. Thank you.
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Answer by carhartt.com/gb
24 Oct 2023
Thanks for the kind words! We are so glad to hear that we had exactly what you were looking for. At Carhartt, we strive to provide quality goods and reliable customer service, and it's always great to see that our hard work is appreciated. We hope you have a great experience with us in the future. Thanks again!
Regards,
Carhartt Europe
18 Oct 2023
Verified review
Henry in customer service was very helpful to me. It is based on his support that I decided to make my first purchases. I will be placing more orders.
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Answer by carhartt.com/gb
20 Oct 2023
Thanks for the kind words about Henry! We're thrilled to hear that his support was helpful in deciding to make your first purchases from us. It's always great to see our customers giving us a try and we look forward to seeing more orders from you. Thank you for being part of the Carhartt family!
Regards,
Carhartt Europe
30 Oct 2023
Verified review
Blue hat
The experience was good, this is the third hat I have bought and I love them all there comfortable to wear and keep me warm even on the coldest day
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Answer by carhartt.com/gb
31 Oct 2023
Thank you so much for your awesome review! We're glad to hear that you're getting a lot of use out of your Carhartt hats. We know how important it is to stay warm and comfortable, and we strive to provide quality products that do just that. Looking forward to hearing about more of your adventures with Carhartt!
Regards,
Carhartt Europe
24 Nov 2023
Verified review
Very Easy
The website was easy to navigate with lots of information. The sizing questions were particularly helpful and ensured I got the right size jacket.
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Answer by carhartt.com/gb
27 Nov 2023
Thanks for taking the time to leave such a thoughtful review! We're always happy to hear when our customers find the website user-friendly, and we strive to make sure everyone can find the right size when shopping our Carhartt jackets. We believe that everyone should have access to the highest quality workwear they need, and we're glad you found it with us. Thanks again!
Regards,
Carhartt Europe
8 Dec 2023
Verified review
Good company, good quality clothes, and hard wearing and Classic T-shirts, jackets etc. Considering the quality, the prices are quite fair thanks.
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Answer by carhartt.com/gb
11 Dec 2023
Thanks for your positive words, we really appreciate it! We at Carhartt aim to provide you with the best quality and hard wearing products at a fair price. It's our mission to make sure you're always looking your best, no matter the occasion!
Regards,
Carhartt Europe
27 Dec 2023
Verified review
Body of the bag is good but the strap is a skinny cheap version of straps of more robust quality on similar Carhaart bags purchased previously.
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Answer by carhartt.com/gb
29 Dec 2023
Thank you for taking the time to review our product. We appreciate your feedback and are glad that you liked the body of the bag.
At Carhartt, we strive to provide quality products that meet the highest standards. We understand that sometimes there may be a difference in comfort and durability between different styles of straps, and we will continue to work hard to ensure that all of our products are crafted with superior materials.
Thank you again for your review - we value your input and want to ensure the best experience for all of our customers.
Regards,
Carhartt Europe
4 Jun 2024
Verified review
Great high quality distinctive clothes. Customer service is excellent. Have bought jacket, over shirt, shirts, t-shirts & jeans- all excellent.
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Answer by carhartt.com/gb
4 Jun 2024
Thank you so much for your kind words! We're thrilled to hear that you love our high quality and distinctive clothing. We strive to provide excellent customer service and it's great to hear that it has been up to your expectations. Thanks again for your support in keeping us at the top of Workwear fashion!
Regards,
Carhartt Europe
6 Mar 2024
Verified review
Easy to order. Quick delivery. Although the product is not "cheap" it is excellent value for money and designed for "real world" body shapes.
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Answer by carhartt.com/gb
6 Mar 2024
Thanks for shopping with Carhartt! We're so glad you liked the product and your delivery experience. At Carhartt, we pride ourselves on creating quality workwear that is built to last and designed to fit anyone's lifestyle. We appreciate you recognizing the value of our products. Thanks again for your feedback!
Regards,
Carhartt Europe
5 Nov 2023
Verified review
Absolutely love the bag the pockets are brilliant and looks so damn cool!! Looks and feels like it’s going to last a long time. Defo recommend
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Answer by carhartt.com/gb
6 Nov 2023
Thanks so much for your review! We’re so glad to hear that you love the bag and its pockets. Here at Carhartt we strive to make products that not only look good, but have the durability to last a long time too. We hope you enjoy it!
Regards,
Carhartt Europe
16 May 2024
Verified review
Nice colour and size L fits just right as I am 6’4” and Carhartt sizes do run large. Have an XL Sweatshirt for nights in with my wife. Thanks.
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Answer by carhartt.com/gb
17 May 2024
Thank you so much for your review! We’re glad to hear that the size L works for you and that you've found the perfect item to cozy up with your significant other. At Carhartt, we are passionate about creating quality pieces that last, so we’re very happy to hear we have met your expectations.
4 Nov 2023
Verified review
Love the quality product and service, just a pity there are not more trousers and other items on special offer with greater range of sizes.
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Answer by carhartt.com/gb
6 Nov 2023
Thank you for your kind words about our product and service! Here at Carhartt, we take pride in our quality products as well as our dedication to offering the best customer experience. We are sorry to hear that you are not finding the range of special offers on trousers and other items with greater range of sizes that you are seeking. Rest assured that we strive to provide our customers with the best assortment of quality items, so please keep checking back for new offerings!
Regards,
Carhartt Europe
6 Mar 2024
Verified review
I got what i want.
Carhartt dont let me down ,awesome styles and good quality. Fast delivery, happy and contented,will definitely buy more stuffs. Thank you.
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Answer by carhartt.com/gb
7 Mar 2024
Thank you so much for taking the time to leave us a review! We are so glad to hear that you're happy with our styles and quality. Quick delivery is also a priority to us, and we're happy that it met your expectations. We appreciate your support and look forward to having you as a loyal customer. Thanks again!
Regards,
Carhartt Europe
2 Feb 2024
Verified review
Great quality
The items are very well made and keep their shape well. They cost more than high street equivalents but it's definitely worth it overall.
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Answer by carhartt.com/gb
5 Feb 2024
Thank you for your review! We're so glad you appreciate the quality of our Carhartt products. At Carhartt, we take pride in creating high-quality products that are made to last. We strive to make sure all of our products offer great value. Thank you again for your kind words!
11 Oct 2023
Verified review
From 1st ordering to customer service on a question Top quality service that you would expect from Carhartt
From 1st ordering.. to customer service on a question I had... to delivery
.. Top quality that you would only expect from Carhartt 10/10
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Answer by carhartt.com/gb
12 Oct 2023
Thanks for taking the time to leave us a review, we really appreciate it! We take pride in delivering our customers top quality products and providing excellent customer service. We're glad your experience with us was a good one! Thanks again.
Regards,
Carhartt Europe
8 May 2024
Verified review
Product was delivered swiftly, I got updates on what was happening with my parcel and there were options to trouble shoot any delays.
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Answer by carhartt.com/gb
10 May 2024
Thank you for sharing your positive experience with us! We’re glad that you received your order quickly and that you were kept informed about the delivery status. At Carhartt, we aim to deliver the highest customer satisfaction and we’re pleased to hear that this was achieved in this instance. Thank you for being a loyal customer, we appreciate it!
5 May 2024
Verified review
The gilet is great I thought the beanie was ok. Was very lightweight and smaller than expected. Still a useful hat which I will wear.
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Answer by carhartt.com/gb
6 May 2024
Thank you so much for taking the time to review our Carhartt gear! We are delighted that you appreciate the gilet and that you found the beanie to be useful despite its size and weight. At Carhartt, we value comfort and quality above all else. We hope that we can help you in a better way to find the perfect beanie for you!
Regards,
Carhartt Europe
7 Jun 2024
Verified review
Quality and good fit
Item arrived in a few days it's good quality not worn it just yet ready fir the Autumn.
If it wears well will consider another item
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for your review! We're so glad that you received your item quickly and that you're happy with the quality. We always strive to provide the best quality garments, and we can't wait to hear about how it performs when the cooler weather sets in. We appreciate your consideration of buying another item, we hope we can live up to your expectations!
Regards,
Carhartt Europe
15 Jan 2024
Verified review
Brill
I am 6ft 0in and a size medium fit me perfectly. Sleeve length is nice and plenty of room left for wearing long sleeves underneath.
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Answer by carhartt.com/gb
15 Jan 2024
Thank you for your review and for choosing Carhartt! We're so glad that our size medium fit you perfectly. We strive to provide our customers with quality clothing that not only fits well, but looks great too. Thanks again for taking the time to let us know how much you love your Carhartt purchase!
Regards,
Carhartt Europe