SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,791 reviews in the last 12 months44,711 total reviews  

4.65
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER

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10 Jul 2024
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9 Jul 2024
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9 Jul 2024
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9 Jul 2024
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9 Jul 2024
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9 Jul 2024
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23 Jul 2024
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I sent various "chats" as I hadn't heard anything about my delivery and I had paid for express delivery. They were chasing company and I sent more "chats" advising to cancel order but didn't receive any replies, then I received an email to say order was cancelled as didn't have it in stock!! Awaiting refund.
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18 Jul 2024
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I was told my order would arrive the next day , which it didn’t … a So told DPD do not work over the weekend ,a lie so my did not arrive until the Monday … waste of space
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11 Jul 2024
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Faulty Zip

The item was not checked thoroughly before despatch. Had faulty zip. Had to drive back and forth twice, which is not cheap these days.
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6 Aug 2024
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I ordered shoes size 39, went all the way to Oxford St to pick them up on a hot busy day, only to find out that they were size 40
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17 Jul 2024
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£150 trainers and they are not worth £50, extremely cheap materials, poorly made and bad enough to Question the authenticity
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29 Jul 2024
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It looks cheap, and size 6 fits like size 5
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22 Jul 2024
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Delivery and returns need to be free.
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21 Jul 2024
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Well organised appears effortless
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3 Aug 2024
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Poor attitude
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7 Aug 2024
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30 Jul 2024
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JP
James P.
Watford
27 Jul 2024
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24 Jul 2024
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16 Nov 2023
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Wonderful customer service

Wonderful customer service. Shoes originally sent did not match so they easily set up a return
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