SOLETRADERReviews:
2,785 reviews in the last 12 months44,701 total reviews
Excellent
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Most relevant positive review
12 Nov 2023
Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!
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Most relevant negative review
4 Jul 2024
Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER
24 Aug 2024
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20 Aug 2024
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19 Aug 2024
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19 Aug 2024
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7 Aug 2024
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5 Aug 2024
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I visit your store in Braintree Freeport very first time I have been served the lady called Abi. She was excellent. Customer service was great I bought summer lady’s sandals She ordered for me didn’t have available to take with me. I went to collect the next day. She immediately recognise my face and she responded very quick and sent. Thanks enough..
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23 Jul 2024
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A great shop
The shop assistants were friendly, helpful and knowledgeable without being overbearing or pushy. It was quite refreshing to be served promptly when buying shoes. Too often we are left hanging around in other shops. And the cost of the shoes are very competitive.
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6 Aug 2024
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Visited the store in Livingston, Glasgow and was pleased with their stock. Was also very impressed with the young man who attended to me. Customer relations unfortunately isn’t what it used to be but he was the exception. Will definitely be back.
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20 Jul 2024
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Returns a accepted at outlet store
Prompt online delivery. Unfortunately on cloud sizing way too small so had to return but great service provided at the Swindon outlet mall - didn’t expect an outlet store to do returns for online purchase so thanks for allowing this.
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16 Jul 2024
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Excellent service and quality
From ordering getting confirmation back immediately and very quick delivery excellent service also good service from store Oxford Street sales assistant gentleman recommending online search when item not available in Store
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23 Jul 2024
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Good shoes and service.
I was able to view a decent selection of shoes, was able to quickly try on the available sizes, and had both printed and email receipts. The servers were helpful and not intrusive, checking in and quick to help once asked.
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28 Jul 2024
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Lovely girls working in the store, nothing was too much trouble for them even when I asked for a bigger size that took some finding then for me to buy the smaller original size they didn’t grumble at all.
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5 Aug 2024
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The two shop ladies were truly friendly and super efficient!
They were really helpful and knowledgeable.
Also the shop had a very good selection of shoes at reasonable prices.
I will definitely go back!
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9 Jul 2024
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Your Sales person in the Thurrock lakeside Shopping Centre was very helpful in sorting out my shoes I wanted and ordered them for me and got them sent to my home address thank you very much
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21 Jul 2024
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Good website and keen pricing. I submitted a return sometime ago and have not had a single piece of communication from you to say it’s been reviewed or how long my refund will be.
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21 Jul 2024
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best delivery
The fastest delivery ever! Loved it. Maybe you could reduce the delivery costs for Greece? That it is another factor that would push me to order more often from Sole Trader :)
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16 Jul 2024
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Very helpful staff , they went the extra mile to give excellent customer service and very very helpful nothing was too much trouble.
Would go back to Canterbury store again
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2 Aug 2024
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Wonderfully helpful staff, willing to give time and advice to ensure satisfaction.
The store is well spaced and clean and tidy. Will definitely shop there again 🌟🌟🌟
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12 Jul 2024
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All good from shopping to execution as well as quick reply to questions... May by a "when in stock" notification or preorder for out of stock items...
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28 Jul 2024
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Very friendly and helpful staff at Soletrader, helped to get me the shoes I wanted. Would recommend the store to family and friends.
Thankyou
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