SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,785 reviews in the last 12 months44,701 total reviews  

4.65
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for SOLETRADER

 Sort by  
Relevance
10 Aug 2024
 Verified review
Report review
10 Aug 2024
 Verified review
Report review
9 Aug 2024
 Verified review
Report review
9 Aug 2024
 Verified review
Report review
9 Aug 2024
 Verified review
Report review
8 Aug 2024
 Verified review
Report review
8 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
7 Aug 2024
 Verified review
Report review
6 Aug 2024
 Verified review
Report review
2 Sept 2024
 Verified review

Disappointed

I have only ordered,yet to be able to contact either DPD or sole trader.i have tried to no avail.DPD on Friday was one mile away from my address and would not even with identity ( driving licence) as proof I saw on his electronic device my address but was informed by the driver he. Could not deliver out of sequence consequently I still have not received.
Report review
16 Aug 2024
 Verified review
Ordered wellies sent wrong size in box which did say it was what I'd ordered. Asked for new right side to be sent, heard nothing then got a refund when boots returned. I suspect they never had the right size in the first place.Why didn't they just say so in the first place!!!!! Rubbish service!!!
Report review
25 Aug 2024
 Verified review
The ordering and delivery were very efficient with quick delivery....but Unfortunately what I ordered wasent quite what I expected . Returns is quite difficult if like me you do not have scan and print facilities... and no soletrader shop local... I have still not worked out how to return??
Report review
SW
Stevie W.
Bracknell
5 Sept 2024
 Verified review
Purchase inc price, product and delivery excellent BUT They are attacking my PC with all sorts of web page adverts and i have asked them to remove me from their mailing list/whatever just because of that. They haven't done that yet and I will take it further
Report review
22 Aug 2024
 Verified review
I purchased a pair of shoes online. The price was £26. But when I received them. The invoice had £5 TAX!! added!! There was no mention on the website that the price was without VAT!! I will not be purchasing from SOLETRADER again online!
Report review