SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,786 reviews in the last 12 months44,669 total reviews  

4.65
Excellent

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Includes Buyer Protection
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Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER

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16 Sept 2024
 Verified review

Nice salespeople and refunding process

Nice salespeople, I forgot my card when returning shoes but I was able to return the item anyway what was brilliant Great and innovative system, was very impressed.
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18 Sept 2024
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It is so rare these days to have a trader who care more of his customers than simply selling his product. Their continued care and good manners very impressive.
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14 Sept 2024
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Helpful staff, they didn’t have my size, but they ordered for me on the Saturday and had delivered on Wednesday. Very happy with the service. Thankyou
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5 Sept 2024
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The shoes I wanted were out of stock but you can get them to mail you when back in. Worked a treat, albeit they took a while to come back in.
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16 Sept 2024
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My purchase is just as described , the quality is very good for the price but it did take a while to receive but worth the wait .
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3 Sept 2024
 Verified review

Great Experience with SOLE|TRADER

I found exactly the same shoes i was looking for almost 2 months. Also, it’s delivered in a perfect time and condition.
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3 Sept 2024
 Verified review
Brilliant customer service as always. Please could you offer a blue light discount as some of your competitors do.
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7 Sept 2024
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Sole Trader revue

Staff were helpful but not pushy. Brought different sizes and styles to try. Gave advice about my plantar fasciitis.
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10 Sept 2024
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Ordered for my sons birthday three days before and arrive on time which I didn’t expect !! Brilliant
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5 Sept 2024
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Will be using again!

First time ordering through Sole Trader and very impressed. Fast postage and easy website. Thanks
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12 Sept 2024
 Verified review

Great customer service

I was served by two young women who were both friendly and helpful. A really pleasant experience.
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12 Sept 2024
 Verified review

Great online help

Received two shoes different sizes. Online chat help was very helpful at advising how to resolve
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4 Sept 2024
 Verified review
A great range of shoes/trainers and the staff were extremely helpful, friendly and professional.
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20 Sept 2024
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Postage was standerd four days . I got it the next day . Lucky and they also got it out asp
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2 Sept 2024
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The goods I ordered were exactly what I received. Prompt delivery. Well done Sole Trader.
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1 Oct 2024
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Friendly service

The guy working at the Brighton store today was very friendly and helpful. Great service.
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2 Sept 2024
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Ordered these lovely shoes and they arrived promptly and in good shape. I love them thanks
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3 Sept 2024
 Verified review
The service was great. Yhe variety was there but I wish they had more in Sizes 11 & 12.
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RT
23 Sept 2024
 Verified review
All shoes well priced and some good brand names. Just a little short of design choice.
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8 Sept 2024
 Verified review
Young lady whom served me very helpful and polite. Arranged for shoes to be delivered
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