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artoyz.com/en
Reviews:

75 reviews in the last 12 months235 total reviews  

4.71
Excellent
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Most relevant positive review

2 Aug 2024
 Verified review
ordered from them multiple times now and i’ve been impressed each time. brilliant service, fast responses to emails/questions and fast dispatch time. decent postage costs too, despite living in another country. great stock of items i had previously struggled to find for decent prices. definitely a regular customer now :-]

Most relevant negative review

19 May 2024
 Verified review
I did an order not so long ago and long story short i didn’t receive my order because “i wasn’t in” but i was and now my order is being forwarded to a pick up location, which i have no way to get to as i don’t own a car and i have been told no more. very poor service i have emailed twice with no reply and i would just like my money back.
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Reviews for artoyz.com/en

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14 Feb 2024
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13 Feb 2024
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30 Jan 2024
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25 Jan 2024
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22 Jan 2024
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22 Jan 2024
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6 Dec 2023
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7 Nov 2023
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7 Nov 2023
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2 Jan 2024
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Ordered a new toy and received a damaged and used one ! After several attempts to get an answer without luck I had to open a case through Paypal to get my money back. After this I received a return shipping label without any apology ! Never again !
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Answer by artoyz.com/en
18 Jul 2024
We are really sorry but your order the last item in stock and indeed it was not brand new. I assume we offered you some compensation for that.
18 Dec 2023
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My product has not arrived, stuck in customs looking for taxes and no help given.
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Answer by artoyz.com/en
19 Dec 2023
Dear Paul You just have to pay your customs fees. As you know UK chose the Brexit so UK is not part of the EU free trade zone anymore so you have to pay taxes when you import goods from the EU. Once you’ll pay your taxes I’m sure you will receive your parcel. If you have a problem with an invoice missing please get in touch with our customer service.