FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,590 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
11 Nov 2023
Verified review
Professional approach. Great selection of higher end products. Easy to understand the website. Good honest reviews. Just a nice place to be ... Thank you
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your positive feedback on Future Shop! We are glad that you appreciate our professional approach, wide selection of high-end products, and user-friendly website.
We take pride in providing honest reviews to help our customers make informed decisions.
5 Jul 2024
Verified review
Happy with the service from futureshop , i have used them many times over the years. They have excellent knowledge on speaker cables and interconnects .
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Kieran,
Thank you for your continued trust in Future Shop! We're delighted to hear that our expertise in speaker cables and interconnects has been helpful to you over the years. We truly appreciate your loyalty and look forward to assisting you again soon!
3 Apr 2024
Verified review
Very quick response and delivery
I ordered a pair of custom speaker cables. They were made and despatched same day and in my system 48hrs after placing the order. Couldn't ask for more.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi David,
Thank you for your review of Future Shop! We are thrilled to hear that you had a very quick response and delivery experience with us. Our team takes pride in providing efficient and timely service for our customers.
2 Dec 2023
Verified review
Provision of timely tech. Diagnostic & solutions
Immediate contact with technically competent engineer able to understand the requirement and provide solutions and speedy delivery of the required unit.
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Answer by FutureShop.co.uk
4 Dec 2023
Thank you for taking the time to leave a review about your experience with Future Shop. We are delighted to hear that you found our services to be timely and efficient when it came to tech diagnostics and solutions.
22 Apr 2024
Verified review
This is the second time I purchase from this company. Like last time the delivery of my item was swift and in excellent condition. Highly recommended.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your continued support and for choosing us once again, we truly appreciate it! We're delighted to hear that your item arrived swiftly and in excellent condition, just like last time. Your recommendation means a lot to us.
28 Feb 2024
Verified review
Quick and safe delivery. Kind explanation to a lot of questions. Furthermore, best cables which revive the sound of my Yamaha amp and Spendor speakers.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Seong Ju,
We're thrilled to hear that you had such a positive experience with us! Providing quick and safe delivery, along with helpful explanations, is our priority. It's fantastic to know that our cables have enhanced the sound of your Yamaha amp and Spendor speakers.
LS
Leonardo S.
Birmingham UK
30 May 2024
Verified review
I was appreciative of the guidance and insight given. Plus the level of communication. These factors lead to a decision to purchase from Futureshop.
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Answer by FutureShop.co.uk
4 Jun 2024
Hi Leonardo,
Thank you for your positive review of Future Shop! We are glad to hear that our guidance and insight were helpful to you, and that our level of communication contributed to your decision to make a purchase from us. We strive to provide excellent customer service and a seamless shopping experience, and we are delighted that we met your expectations.
Thank you for choosing Future Shop and we hope to serve you again in the future!
22 Apr 2024
Verified review
I ordered a HiFi digital cable, it arrived the next working day.
Superb service as usual.
I will order from them again, they are a reliable supplier.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're thrilled to hear that you received your digital cable promptly and that you're satisfied with our service. We're glad to know that you consider us a reliable supplier and that you're planning to order from us again.
17 Jan 2024
Verified review
Very quick delivery and good price.
Very quick delivery of an item quite difficult to find elsewhere, and at a good price. Even more variety of items is only improvement I can think of.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Andrew,
Thank you for your feedback, and we hope to continue to meet your shopping needs in the future.
16 Dec 2023
Verified review
Excellent customer service.
Ordered online and was an issue with item out of stock. Was quickly contacted and offered a solution. Great customer support, great shipping speed.
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Answer by FutureShop.co.uk
18 Dec 2023
Thank you for taking the time to share your experience with Future Shop. We appreciate your kind words and are thrilled to hear that you had an excellent customer service experience.
We understand that encountering an issue with an out-of-stock item can be frustrating, but we're delighted that our team promptly contacted you and offered a solution. Providing great customer support and ensuring a smooth resolution is important to us.
20 Mar 2024
Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Mike,
Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop!
28 Jun 2024
Verified review
Class service with great staff and explain well to you great products and in my case thanks mark for your support with all the leads I have bought
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Answer by FutureShop.co.uk
30 Jun 2024
Thank you for your kind words! We're thrilled to hear that you received excellent service from Mark at Future Shop. We're committed to providing great products and knowledgeable support.
15 Mar 2024
Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Pradeep,
Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
14 Mar 2024
Verified review
The Future Shop is outstanding!
The order from the US was handled flawlessly. Quick response and shipping on the product and it arrived from the UK promptly. Excellent experience.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Jeffrey,
Thank you for your review of Future Shop. We are thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing excellent service and ensuring prompt delivery of our products. We are glad that we could meet your expectations and that your order from the US was handled flawlessly. We look forward to serving you again in the future.
PB
Paul B.
Stevenage
15 Nov 2023
Verified review
For all my cables.
I have been using future shop for all my cabling needs for years extremely helpful and knowledgeable staff and great prices.!
Highly recommended...
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Paul,
Thank you for taking the time to leave such a positive review about your experience with Future Shop. We truly appreciate your loyalty and trust in us for all your cabling needs over the years.
1 Mar 2024
Verified review
Very Helpful Team. The sales team are fantastic willing to help you every step if the way The ensure you are fully informed every step of the way
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our sales team has been helpful and informative during your experience with us. Our team is committed to providing exceptional customer service and we are delighted that they were able to assist you every step of the way.
8 Nov 2023
Verified review
Good guys, good service
It's their knowledge that sets them apart. The upgrades they have often need a little technical guidance. They are more than capable providing it.
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Answer by FutureShop.co.uk
14 Nov 2023
Hi Stevyn,
We are glad to hear that you had a good experience with our team and services. Our knowledgeable staff takes pride in helping our customers with any technical guidance they may need, especially when it comes to upgrading their products.
Thank you for your positive review of Future Shop!
4 Jan 2024
Verified review
As a returning customer I was confident that futureshop would deliver on all fronts. Price, delivery and choice plus helpful advice if required.
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Answer by FutureShop.co.uk
5 Jan 2024
Hi Thomas,
Our team strives to provide a comprehensive and satisfactory experience for every customer, and your acknowledgement of these efforts is incredibly motivating. Your satisfaction is our top priority, and we're delighted to know that we've consistently met your expectations.
Thank you for choosing us again and for taking the time to share your experience. If there's anything more we can assist you with or if you require any further advice, please don't hesitate to reach out.
We're here to help and look forward to serving you in the future.
5 Dec 2023
Verified review
Great Service.
I've used Futureshop several times and they have always been excellent.
Good products, delivered quickly at a reasonable price.
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Answer by FutureShop.co.uk
7 Dec 2023
Thank you for your positive review of Future Shop. We are thrilled to hear that you have had great experiences with our company. Our team strives to provide excellent service and we are happy to know that we have met your expectations.
12 Dec 2023
Verified review
Excellent service, couldn’t have been more helpful. Expert advice given and saved me spending more that l would have done without their input.
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Murray,
Thank you for your positive review of Future Shop! We are thrilled to hear that our service was excellent and that our team was able to provide you with expert advice. It is our goal to always help our customers make informed decisions and save them from unnecessary expenses.