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FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,590 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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AA
2 Jun 2024
 Verified review

Excelente vendedor. Que pena el Brexit

Excelente trabajo, como siempre. Pero el Brexit complica mucho la tramitacion en aduana. Por favor, piensen en volver a la UE. Yo lo agradecería mucho. Un saludo y felicitartes por la calidad de su trabajo.
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Answer by FutureShop.co.uk
4 Jun 2024
Thank you for your review and for choosing Future Shop. We are glad to hear that you are satisfied with our work.
20 Mar 2024
 Verified review
These hdmi protectors easily connect to a vacant port on your device. They do stop any interference coming in or out of your device's my tv now works perfectly no more pixilation and sound quality problems.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of our company, Future Shop. We are thrilled to hear that our HDMI protectors were able to easily connect to your device and effectively prevent any interference. We strive to provide high-quality products that enhance the user experience, and we are delighted to know that your TV now works perfectly without any pixelation or sound quality issues.
20 Mar 2024
 Verified review
Brilliant company to deal with exceptional products for hifi or tv .fast delivery and communication don't buy cheap cables they just don't work buy audio quest cables you will notice a very big difference.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Richard, Thank you for your positive review of Future Shop! We are glad to hear that you had a pleasant experience shopping with us and that you are satisfied with the hifi and TV products you purchased. We pride ourselves on providing fast delivery and effective communication with our customers.
18 Jan 2024
 Verified review
Made order on a Sunday afternoon. Realised I had made a mistake later in the evening. Quick phone call Monday morning to resolve and goods arrived Tuesday as expected. Impressive, as ever. Well done boys.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Jim, Glad to hear that you were impressed with our quick resolution to your mistake and that your goods arrived as expected on Tuesday. We work hard to ensure exceptional service for our customers. Thank you for choosing Future Shop. Keep shopping with us.
13 Dec 2023
 Verified review

Excellent choice, service and price

Easy to Navigate website, great choice of products, very competitive pricing, fast delivery supported by good communications on order status and shipping. Overall just a great experience and good products.
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Mark, Thank you for your review of Future Shop! We are so happy to hear that you had an excellent experience with our company. We take pride in our easy-to-navigate website, wide selection of products, and competitive pricing. Our team works hard to ensure fast delivery and good communication throughout the order and shipping process. We appreciate your support and hope to continue providing great products and service for all your future needs.
CK
Charlie K.
Dunfermline
1 Feb 2024
 Verified review

Spot on service

Website is very easy to use , everything is explained simply and logically Delivery was speedy and packaged well Custom made cables were spot on ( there’s even a provision to have cables ‘burnt in’)
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Answer by FutureShop.co.uk
4 Feb 2024
Hi Charles, Thank you for choosing Future Shop and leaving us such a positive review! We are delighted to hear that you found our website easy to use and that everything was explained clearly and logically. We are also glad to hear that our delivery was speedy and that your items were well packaged. We take pride in ensuring the quality and safety of our products during transit. Thank you again for your support and we look forward to serving you again in the future.
31 Mar 2024
 Verified review
Bonjour, Le produit reçu en excellent état, ainsi que l'emballage ; le plus long a été le blocage du colis à la douane, près de 17 - 18 jours, j'ai eu peur que le colis soit perdu. Cordialement. C.S.
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Steinglin, Thank you for your positive feedback! We're glad to hear that your product arrived in excellent condition, as well as the packaging. We understand that customs delays can be frustrating, and we apologixe for any concern it may have caused. We're pleased that your package eventually arrived safely.
12 Jan 2024
 Verified review

Well done

All aspects of my transaction went exceedingly well, especially the upgrade to the next level at no extra cost. I have never dealt with a company as good as this, and I will be buying from them again.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Colin, Your kind words and satisfaction with every aspect of your transaction have made our day. Thank you for your future commitment to buy from us again. We greatly appreciate your trust and look forward to serving you with the same dedication and quality in the future.
7 Jun 2024
 Verified review

Excellent service from Futureshop

Purchase with the Futureshop is a good experience. I encountered some problems with my order. Staff of Futureshop resolved the problems for me one by one. Thanks for their kind help especially Mark.
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Siu Kuan, Thank you for your review of Future Shop! We are delighted to hear that you had an excellent experience with our service. We apologise for any issues you encountered with your order, but we are pleased to know that our staff, especially Mark, were able to resolve them for you. We strive to provide exceptional customer service and we are grateful for your kind words. Thank you for choosing Future Shop!
30 Nov 2023
 Verified review

Problem solved

They were unable to deliver the parcel to me to Israel for an objective reason. In the end, I got my money back. Of course I'm upset because I waited a long time for my USB cable, so only 4 stars.
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29 Nov 2023
 Verified review
The extensive range of cables available (in stock) from futureshop gave me confidence in making my first foray into this area of hifi. Excellent service only limited by my lack of disposable income.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Earle, Thank you for taking the time to leave a review for Future Shop. We are glad to hear that our extensive range of cables gave you the confidence to explore the world of hifi. Our team at Future Shop strives to provide excellent service to all our customers.
26 Apr 2024
 Verified review
Go to company for anything Hifi cables, Interconnects, HDMI, etc etc Always a brilliant service, next day delivery in 99% of cases, the team just do a great great job. 👍 Keep up the greatness.
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Answer by FutureShop.co.uk
1 May 2024
Hi Andy, Thank you so much for your incredible feedback! We're thrilled to be your go-to for all things Hifi cables, Interconnects, HDMI, and more. Providing exceptional service and ensuring speedy delivery is what we strive for, and we're delighted to hear that we've consistently met your expectations.
3 May 2024
 Verified review
Always good advice, quality products, & excellent delivery. But I personally can sometimes find the same products quite a bit cheaper elsewhere on line. Still an excellent company to use.
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Answer by FutureShop.co.uk
9 May 2024
Hi Neil, Thank you for your review of Future Shop. We are glad to hear that you have consistently received good advice, quality products, and excellent delivery from our company. However, we understand that you may sometimes find our products at a lower price elsewhere online. We strive to offer competitive prices and will continue to work towards providing the best value for our customers. Thank you for choosing Future Shop.
29 Nov 2023
 Verified review
Great selection of cables at reasonable prices. Shipping is quick to the European Union. I am a long term occasional customer and over the years Futureshop has maintained excellent standards.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Alan, We are happy to hear that you are satisfied with our selection of cables and find our prices reasonable. It is also great to know that our shipping to the EU is quick. We value your loyalty as a long-term customer and are committed to maintaining our excellent standards. Thank you for your review of Future Shop!
28 Feb 2024
 Verified review
When I was hesitating to purchase, Mark showed up and helped me make the purchase. He was very kind and listened to me. Because of this, I am enjoying music now. I am always grateful to him.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Gangil, It's heartwarming to hear about your positive experience with Mark! We're thrilled that he was able to assist you in making your purchase and that you're now enjoying your music. Providing attentive and helpful service is something we strive for, and we'll be sure to pass along your gratitude to Mark.
29 Dec 2023
 Verified review
Communication was great and the cables arrived really quickly. They even upgraded me to a better cable due to the one I ordered being out of stock. Many thanks and brilliant service. 5*
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Kevin, We're excited to receive your five-star rating and positive feedback. It's great to hear that you were pleased with our communication and the quick delivery of your cables. We always aim to go above and beyond for our customers, and we're delighted that the upgrade to a better cable, due to the unavailability of your original choice, was a pleasant surprise for you. Your satisfaction and appreciation mean a great deal to us. Thank you for recognising our efforts and for the brilliant service acknowledgement. We're here to assist with any future needs or questions you might have.
31 Dec 2023
 Verified review

Good guys

I'm a repeat customer and I find futureshop to be a trustworthy and reliable supplier. Goods arrived within 2 days of my order and we're pleasingly and securely packed. Much recommended.
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Answer by FutureShop.co.uk
3 Jan 2024
Hi John, It’s incredibly rewarding to hear from a valued repeat customer like yourself. We are deeply grateful for your kind words and the trust you’ve placed in Future Shop as a reliable and trustworthy supplier. We're happy to know that the quick delivery and secure packaging of your goods met your expectations once again. Our team works diligently to ensure each order is handled with care and efficiency, and your recognition of these efforts is greatly appreciated. Thank you for your recommendation and for choosing us repeatedly for your needs. We look forward to continuing to serve you with the same dedication and quality in the future. If you need anything else or any further assistance, please don't hesitate to contact us.
25 Jan 2024
 Verified review
Nice and easy website to navigate. Found the product I wanted quickly and completed my purchase. Prompt delivery and good service. I am also happy with my speaker cables. Thank you.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Tom, Thank you for your review of Future Shop. We are glad to hear that you found our website easy to navigate and that your purchase experience was quick and satisfactory. Happy to hear that you are satisfied with your speaker cables. We appreciate your business and hope to see you again soon.
11 Apr 2024
 Verified review

I called them up as a beginner..

I called them up as a beginner to audio and the chap on the phone was very patient and helpful and directed me to the right cables I needed for my setup. Much appreciated, thank you.
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Answer by FutureShop.co.uk
19 Apr 2024
Hi Matt, Thank you for your positive review of Future Shop! We're glad to hear that our team was able to assist you with your audio needs and provide you with the right cables for your setup. We strive to provide excellent customer service to all of our customers, especially beginners like yourself. Thank you for choosing Future Shop.
TP
Tony P.
Cheshire
21 Jun 2024
 Verified review

Right products delivered swiftly

Having had 2 power supplies for HDMI/Ethernet converters blow up following an electrical fault in our church, we located replacements at FutureShop. These were delivered next day .
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Answer by FutureShop.co.uk
24 Jun 2024
Thank you for your feedback! We're thrilled that you found the replacements you needed and that our next-day delivery met your expectations.