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FutureShop.co.uk
Reviews:

1,550 reviews in the last 12 months18,585 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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29 Jul 2024
 Verified review
Your customer service specially Mr Gary was very helpful. Also delivery and item were very well arranged.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your review! We are thrilled to hear that our customer service, especially Gary, helped assist you. We take pride in providing excellent customer service and will pass along your kind words to Gary. We are also glad to know that the delivery and item were well arranged to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future
1 Aug 2024
 Verified review
Excellent service and advice. Their cable "burn-in" option is of tangible benefit. Highly recommended.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience with our service and advice. We take pride in providing exceptional customer service and offering valuable advice to our customers. It's great to know that you found our cable "burn-in" option to be of tangible benefit. Your recommendation means a lot to us, and we truly appreciate your support.
17 Jul 2024
 Verified review
Quick delivery, well packaged and with the option to return onside 60 days. No improvement to suggest.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the positive feedback! We’re glad you were pleased with the quick delivery, packaging, and return option.
25 Jul 2024
 Verified review

No complaints

I've made two orders with FutureShop, and I've been pleased both times. Keep up the good work, y'all.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Mark, Thank you for the feedback and for choosing FutureShop! We’re glad to hear you’ve been pleased with both of your orders. We appreciate your support and will continue working hard to keep up the good work!
31 Jul 2024
 Verified review
Good advice, great products and equally great service. Getting ready for the next phase of upgrades😈
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Robert, Thank you for your review! We are thrilled to hear that you received good advice, great products, and equally great service from us. We take pride in providing excellent customer service and offering high-quality products.
11 Jul 2024
 Verified review
Brilliant as always. Delivered very quickly, easy to track and the cable was very well packed.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the fantastic review! We're delighted to hear that the delivery was quick, tracking was easy, and the cable was well-packed. We appreciate your continued support and look forward to serving you again!
25 Jul 2024
 Verified review
Great range of products at a great price, delivered quickly, just what the doctor ordered.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Paul, Thank you for the fantastic review! We're glad you found our product range and pricing to your satisfaction, and that the delivery was quick.
24 Jul 2024
 Verified review

Great Service - Highly Recommended!

The advice and service I received recently was excellent. It was quick, clear and concise.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the fantastic review and recommendation! We’re thrilled to hear that our advice and service were quick, clear, and helpful. We look forward to assisting you again in the future!
AC
ALLY C.
ABERDEEN
28 Jul 2024
 Verified review
The range of options is very good... used before always happy with the process.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your review! We are thrilled to hear that you find our range of options very good. We understand the importance of offering a wide variety of choices to meet our customers' needs. We are also delighted to know that you have used our services before and have always been happy with the process. Your satisfaction is our priority, and we appreciate your loyalty
22 Jul 2024
 Verified review
Fantastic customer service and fair pricing already..nothing in my opinion
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the fantastic feedback! We’re delighted you’re happy with our customer service and pricing.
11 Jul 2024
 Verified review
Was given advice about best product for me future shop was very helpful
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Answer by FutureShop.co.uk
16 Aug 2024
Hi John, Thank you for your kind words! We're glad our advice helped you find the best product for your needs.
MD
Mark D.
Harrogate
20 Jul 2024
 Verified review
Great advice when called and then very fast service. Totally recommend
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the great feedback! We’re pleased to hear you found our advice helpful and enjoyed our fast service. Your recommendation means a lot to us. We look forward to serving you again!
31 Jul 2024
 Verified review
Quick service. Prices could sometimes be a little more competitive.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Phil, Thank you for your feedback! We appreciate your comment about our quick service. We always strive to provide efficient and prompt service to our customers. While we strive to provide competitive prices, we also want to ensure that we maintain the quality and service that you expect from us.
19 Jul 2024
 Verified review
Needs a little info and opinion.. excellent response from the team
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your feedback! We’re glad to hear that our team provided you with excellent responses and the information you needed.
4 Jul 2024
 Verified review
Great selection of products at a great price with quick delivery.
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Answer by FutureShop.co.uk
4 Jul 2024
Hi Kathleen, Thank you for your feedback! We're delighted to hear that you enjoyed our great selection of products at competitive prices and appreciated our quick delivery service at Future Shop.
31 Jul 2024
 Verified review
I was followed at every step of my purchase. Absolutely amazing.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Andrea, Thank you for your review! We are delighted to hear that you were followed at every step of your purchase and had an amazing experience with us. We strive to provide excellent customer service and ensure that our customers are well-informed and supported throughout their purchase journey
31 Jul 2024
 Verified review
Fast service, well packaged every time I buy anything from them
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Christopher, Thank you for your review! We are thrilled to hear that you have consistently experienced fast service and well-packaged items every time you purchase from us. We understand the importance of prompt delivery and ensuring that your items arrive in excellent condition. Your satisfaction is our priority, and we appreciate your feedback.
26 Jul 2024
 Verified review

The best!

Prompt updates and fast delivery. Very happy with the item!
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for the fantastic feedback! We’re thrilled you’re happy with the prompt updates, fast delivery, and your item. We look forward to serving you again!
19 Jul 2024
 Verified review

Great as always!

Great Service and Prompt responses from customer support.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Ellis, Thank you for your continued support! We’re thrilled to hear that you consistently receive great service and prompt responses. We look forward to assisting you again soon!
CE
Christopher E.
Manchester
26 Jul 2024
 Verified review
Top shop. AV solutions sorted . Fast easy transactions.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Christopher, Thank you for the great feedback! We’re glad we could help sort out your AV solutions with fast and easy transactions. We look forward to assisting you again!