FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
24 Nov 2023
Verified review
The customer service was excellent.The product is top notch and was fairly priced.
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Answer by FutureShop.co.uk
30 Nov 2023
Thank you for your positive review of Future Shop! We are glad to hear that you had an excellent experience with our customer service. We pride ourselves on providing top-notch service to our customers.
30 Jun 2024
Verified review
Really easy to use interface allowing highly customised cable lengths and features
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Answer by FutureShop.co.uk
30 Jun 2024
Thank you for your feedback! We're pleased to hear that you found our interface easy to use and appreciated the ability to customise cable lengths and features at Future Shop.
3 Apr 2024
Verified review
Arrived quickly on the time promised. Kept updated. Keen pricing and good service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi John,
Thank you for your positive review of Future Shop! We are happy to hear that your order arrived quickly and on time, and that you were kept updated throughout the process.
Our goal is to provide our customers with competitive pricing and excellent service.
25 Jan 2024
Verified review
Immediate shipping, packed very well regardless of it being basically unbreakable.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Kriss,
Thank you for taking the time to share your positive experience. Your review is greatly appreciated.
Thank you for choosing Future Shop.
3 Dec 2023
Verified review
Great service excellent communication and quality products. Highly recommended!
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Answer by FutureShop.co.uk
7 Dec 2023
Thank you for your review of Future Shop! We are delighted to hear that you had a positive experience with our service and that you found our communication and products to be of high quality. Your recommendation means a lot to us and we look forward to serving you again in the future.
6 Mar 2024
Verified review
Always a great experience with purchases delivered really fast and well packaged.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Phil,
Thank you for leaving a review for Future Shop. We are glad to hear that you have had consistently great experiences with us and that your purchases are delivered quickly and with excellent packaging.
6 Mar 2024
Verified review
The product appears to be superior to my previous experience with optical cables.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi John,
Thank you for your review of Future Shop! We're glad to hear that you found our product to be superior to your previous experience with optical cables. We take pride in providing high-quality products for our customers.
15 Nov 2023
Verified review
Fast shipping, good communication, nice upgrade, very pleased with the product.
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Answer by FutureShop.co.uk
16 Nov 2023
Hi William,
Thank you for your review of Future Shop! We are thrilled to hear that you had a positive experience with our company. Our team works hard to ensure fast shipping and clear communication with our customers.
GM
gerard m.
Manchester
10 Jun 2024
Verified review
There is no one else that gives such comprehensive cover on cables of all kinds
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Answer by FutureShop.co.uk
12 Jun 2024
Thank you for your kind words and for choosing Future Shop for your cable needs. We strive to provide our customers with a wide range of high-quality cables and comprehensive coverage to ensure that their devices are always connected and functioning properly. We appreciate your feedback and are glad to know that our efforts are being recognised.
22 May 2024
Verified review
Everything was very good very speedy delivery and very good quality and value 🚚👌
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Answer by FutureShop.co.uk
23 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, from our fast delivery to our high-quality products at a great value. We strive to provide the best service possible to our customers.
Thank you for choosing Future Shop!
RN
Richard N.
Horley
15 Dec 2023
Verified review
Wonderful service and advice, fast delivery and keen prices. What's not to like?
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Answer by FutureShop.co.uk
18 Dec 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a wonderful experience with our service and advice. Providing excellent customer service, timely advice, fast delivery, and competitive prices are all priorities for us, and it's fantastic to know that we've met your expectations.
22 Feb 2024
Verified review
Great service and will order again soon maybe, shame no topcashback on orders
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Mark,
Thank you for your kind words! We're glad to hear that you had a great experience with our service.
4 Jan 2024
Verified review
Excellent customer service, great products at great prices. Highly recommended!
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Answer by FutureShop.co.uk
4 Jan 2024
Hi Denis,
We're delighted to receive your glowing review and high recommendation. Knowing that you found our customer service excellent and our products great at competitive prices is incredibly gratifying for us.
Our team strives to provide the best possible service, quality products, and value for our customers, and your feedback is a wonderful affirmation of our efforts.
Thank you for choosing us and for taking the time to share such positive feedback.
29 Dec 2023
Verified review
Great service quality products and first rate communication highly recommended!
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Ian,
We're absolutely delighted to receive your glowing review and high recommendation! Knowing that you found our service great, our products of high quality, and our communication first-rate is incredibly gratifying for our team.
We aim to excel in every aspect of our customer experience, and your acknowledgement is a wonderful affirmation of our efforts. Thank you for choosing us and for taking the time to share such positive feedback.
If there's anything else you need or any further assistance you require, please don't hesitate to reach out. We're here to help and look forward to serving you again.
27 Nov 2023
Verified review
Straightforward no hassle transaction
Straightforward no hassle transaction. Speedy delivery. What more can I say.
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Answer by FutureShop.co.uk
30 Nov 2023
We're glad to hear that your recent transaction with us was straightforward and hassle-free. Our team strives to provide speedy delivery to ensure our customers' satisfaction.
Thank you for taking the time to share your positive experience with us.
23 Jun 2024
Verified review
Excellent service all the way,I will recommend this company to all my friends.
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Answer by FutureShop.co.uk
24 Jun 2024
Thank you so much for your kind words and for taking the time to share your experience with Future Shop! We are thrilled to hear that you received excellent service and that you are willing to recommend us to your friends.
Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
16 Nov 2023
Verified review
Great service...items in stock &…
Great service...items in stock & dispatched as arranged.
High quality cables
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Roy,
Thank you for taking the time to share your experience with Future Shop. We are happy to hear that you received great service and that your items were in stock and dispatched promptly.
15 Nov 2023
Verified review
Fast delivery with the correct product and keep you informed with the delivery
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Leslie,
Thank you for your positive review of Future Shop. We are glad to hear that you received your order promptly and that the product was correct. Our team takes great pride in providing fast and accurate deliveries, and we appreciate you taking the time to share your experience.
12 Nov 2023
Verified review
Comprehensive list of cables and quick delivery, so a good buying experience.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your review of Future Shop. We are delighted to hear that you had a positive buying experience with us. Our goal is to provide our customers with a comprehensive selection of cables and fast delivery, and we are pleased to know that we have met your expectations.
10 Apr 2024
Verified review
Very helpful customer service and quick delivery. Great to deal with! Thanks!
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your review of Future Shop! We are delighted to hear that you had a positive experience with our customer service and delivery. We strive to provide excellent service to all of our customers and we are happy to hear that we exceeded your expectations.