FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
27 Mar 2024
Verified review
The best service you can get from a retailer. Good communication, fast delivery, Respect the industry.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your kind words! We strive to provide top-notch service, and it's wonderful to hear that our efforts are appreciated. We value clear communication and efficiency, and we always aim to uphold the highest standards.
22 Jan 2024
Verified review
Ordered on a Friday around 2.00pm
Received my order first thing Saturday morning!!!! Brilliant service
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Answer by FutureShop.co.uk
26 Jan 2024
Delighted to hear that you received your order promptly and that our service met your expectations.
We strive to provide fast and efficient service to our valued customers, and it brings us joy to know that we were able to deliver your order within a short period of time.
Appreciate your positive feedback and thank you for taking the time to share your experience with us.
20 May 2024
Verified review
Quality products backed up with unbeatable customer service and delivery. Great customer experience.
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Answer by FutureShop.co.uk
23 May 2024
Thank you for your review of Future Shop! We strive to provide our customers with top-quality products and unbeatable customer service. We're glad to hear that you had a great experience shopping with us.
8 May 2024
Verified review
The excellence of all aspects of every transaction. I don’t know how you can better anything at all.!
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Answer by FutureShop.co.uk
9 May 2024
Hi Colin,
Thank you for your kind review of Future Shop! We are delighted to hear that you have experienced excellence in all aspects of your transactions with us. We constantly strive to provide the best possible service and products to our customers.
Your satisfaction is our top priority and we will continue to work hard to maintain this level of excellence.
20 Mar 2024
Verified review
Lightning fast delivery, great selection and reviews appear to be truthful..My goto for cables needs.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Robert,
Thank you for your review! We are thrilled to hear that you had a great experience with our lightning fast delivery and selection. At Future Shop, we pride ourselves on providing truthful and reliable reviews to help our customers make informed decisions. We are happy to be your go-to for all your cable needs.
We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop!
20 Jan 2024
Verified review
Speedy delivery
Ordered Lunchtime, delivered following day. Couldn't ask for more. Many Thanks for the great service.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Neil,
Thank you for your review. Thrilled to hear that you had a positive experience with our speedy delivery service.
We work hard to ensure that our customers receive their orders promptly and efficiently.
Appreciate your feedback and hope to continue providing excellent service to you in the future.
12 Dec 2023
Verified review
Super fast shipping, securely packaged and good communications. Would highly recommend. Thank you!...
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Derek,
Thank you for your positive review of Future Shop! We are pleased to hear that you had a great experience with our fast shipping, secure packaging, and good communication. We strive to provide excellent service to our customers and we are glad to know that we have met your expectations.
IP
Ian P.
Aylesbury
5 Jun 2024
Verified review
Excellent service. Cable cut as requested, very well packed and fast delivery. Impossible to fault.
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Ian,
Thank you for your review of Future Shop! We are glad to hear that our service was excellent and that your cable was cut as requested. Our team takes pride in providing efficient and reliable service. We also appreciate your feedback on the packaging and delivery speed. We strive to continually improve and it is great to know that we have met your expectations.
Thank you for your support and we look forward to serving you again in the future.
13 Feb 2024
Verified review
I needed to change my order after placing it and the response was fast, efficient and informative.
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Answer by FutureShop.co.uk
15 Feb 2024
We're glad to hear that our team was able to assist you promptly and effectively when you needed to make changes to your order. Providing fast, efficient, and informative responses to our customers is always a top priority for us, and we're pleased that we could meet your expectations.
29 Nov 2023
Verified review
A Trusted Source
Clear website, good advice, fair pricing, knowledgable, quick response/delivery, suitable packaging.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Warren,
We are delighted to hear that you have found us to be a trusted source for your needs. We take great pride in providing our customers with a clear website, good advice, fair pricing, knowledgeable staff, and quick response and delivery. We also make sure to package our products in a suitable way to ensure they reach our customers in perfect condition.
We appreciate your support and look forward to continuing to provide you with exceptional service.
24 Nov 2023
Verified review
Fast delivery, quality audio products
Fast delivery, good quality audio products that live up to the product descriptions and photographs.
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Answer by FutureShop.co.uk
30 Nov 2023
We are happy to hear that you have had a great experience with our fast delivery and high-quality audio products. Our team works hard to ensure that our product descriptions and photographs accurately represent our products.
We appreciate your feedback and hope to continue providing you with excellent service in the future.
6 Mar 2024
Verified review
Just perfect
Flawless service. Pricing is clear and attractive. Shipment on due time. Suitable packaging. A ten.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Francois,
Thank you for your review of Future Shop! We are so glad to hear that you had a perfect experience with us. Our team takes great pride in providing flawless service and ensuring our pricing is clear and attractive. We are also happy to hear that your shipment arrived on time and was packaged suitably.
Thank you for giving us a ten, we hope to continue exceeding your expectations in the future.
1 Feb 2024
Verified review
A trusted source for cables
Really helpful and accurate advice that that helped me select the correct audio cable for my needs.
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Answer by FutureShop.co.uk
4 Feb 2024
Hi David,
Thank you for your positive review of Future Shop! We are glad to hear that our advice was helpful and accurate in selecting the perfect audio cable for your needs. We strive to provide exceptional customer service and are pleased to know that we were able to assist you in making the right decision.
10 Jan 2024
Verified review
Atacama hifi stand
They sorted out the problem and were very helpful so I changed my rating. Would now highly recomend
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14 Dec 2023
Verified review
Easy returns and refund process
Return & refund process was easy and effective when I had to exchange a cable for a longer version.
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Answer by FutureShop.co.uk
18 Dec 2023
Hi Merlin,
Thank you for sharing your positive experience with our return and refund process! We're delighted to hear that the exchange for a longer cable was easy and effective for you.
28 Jun 2024
Verified review
Quick turnaround of branded products from budget to stupid money. I like the free burn-in service.
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Answer by FutureShop.co.uk
30 Jun 2024
Hi Jerry,
Thank you for your feedback! We're glad you appreciate our quick turnaround and range of products, from budget to high-end. Our free burn-in service is designed to ensure your products perform optimally from the start!
13 Dec 2023
Verified review
Great!
Great options, support to help you choose the best price to performance products and fast delivery
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Ellis,
Thank you for taking the time to review Future Shop! We're thrilled to hear that you had a great experience with our range of options and support in choosing the best price to performance products. Our team works hard to ensure fast delivery, and we're happy to hear that it met your expectations.
5 Feb 2024
Verified review
Your employees are very friendly to customers and the quality of your products is also excellent.
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Answer by FutureShop.co.uk
5 Feb 2024
Hi Sung,
Thank you so much for recognising the friendliness of our team and the quality of our products with your five-star review.
We're delighted to hear you had a great experience and appreciate your support.
22 Dec 2023
Verified review
Chord DIN to RCA - Great cable and excellent service to delivery
Great cable options always available and product arrived in perfect condition and great timing!!
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Answer by FutureShop.co.uk
29 Dec 2023
It's fantastic to hear that you are pleased with your Chord DIN to RCA cable and our service. We're happy that our selection met your needs and that the product arrived in perfect condition and with great timing.
At Future Shop, we strive to provide a wide range of high-quality cables and ensure a smooth delivery process, so your feedback is very encouraging. Thank you for choosing us and for taking the time to share your experience.
If there's anything else you need or any further assistance you require, please don't hesitate to get in touch.
17 Jan 2024
Verified review
Nice selection of cables and accessories at a good price point. Best place to get Atlas cables.
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Mark,
Thank you for your review of Future Shop. We are glad to hear that you were satisfied with our selection of cables and accessories. We agree that our Atlas cables are a great choice.
Thank you for choosing Future Shop for your cable needs. We hope to see you again soon.