FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,590 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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1 Apr 2024
 Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
21 Mar 2024
 Verified review

Great experience.

Easy to place order, including optional cable conditioning and fast express international delivery. Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan, Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
CB
20 Mar 2024
 Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher, Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
SM
Sparky M.
Crowborough
9 Jan 2024
 Verified review
Have ordered from here before. Great product at a great price and prompt delivery Would definitely recommend
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Marie, Thank you for being a valued customer and for your kind recommendation. We look forward to serving you again.
KK
12 Dec 2023
 Verified review
Very knowledgeable and helpful staff always providing excellent service. Genuine products and moderate price.
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Kanapathi, Thank you for your review of Future Shop. We are delighted to hear that our staff was able to provide you with excellent service and that you found our products to be genuine and reasonably priced.
30 Nov 2023
 Verified review

Excellent Products & Website

It's an easy to navigate website, the products are all top quality, price is good and delivery is really fast.
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Answer by FutureShop.co.uk
4 Dec 2023
Thank you for your great review of Future Shop! We are so happy to hear that you found our website easy to navigate and that our products are of top quality. We take pride in offering competitive prices and fast delivery to our customers. We hope to continue providing you with exceptional products and service in the future.
MK
Mr.D. K.
London
10 Apr 2024
 Verified review

Trusted

When I look for audio equipment, I always look to Future Shops as first stop, & frequently find what I need.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Dominic, Thank you for your review! We are glad to hear that Future Shop is your go-to for audio equipment. Our team works hard to provide a wide selection of products to meet the needs of our customers.
20 Mar 2024
 Verified review
Fantastic company to deal with fantastic products, the guy’s are very helpful and knowledgeable a real joy.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Derek, Thank you for your review of Future Shop. We are glad to hear that you have had a fantastic experience with our company and that our products have met your expectations.
28 Feb 2024
 Verified review
Incredibly helpful. I screwed up my order and Future Shop staff called em on a hunch and sorted it all out.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Tom, We're incredibly grateful for your feedback! It's great to hear that our staff went above and beyond to assist you, even anticipating potential issues with your order.
22 Dec 2023
 Verified review
I always find FutureShop to be brilliant, great service. It always seems to arrive quicker than I expected.
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Chris, We're absolutely delighted to read your kind words about Future Shop. It's fantastic to hear that you consistently find our service brilliant and that our delivery times continually exceed your expectations. Your positive feedback is a huge motivator for our team, and we're grateful for your continued support. If there's anything else you need or any questions you have, we're always here and happy to help.
29 May 2024
 Verified review

Excellent service from beggining to end..

Professional service and and an easy recommend to anyone looking for the best in hifi cables and equipment.
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Answer by FutureShop.co.uk
30 May 2024
Hi Kevin, Thank you for your positive review of Future Shop! We pride ourselves on providing professional and high-quality service to our customers. We are glad to hear that you would easily recommend us to anyone in need of top-notch hifi cables and equipment. Thank you for choosing Future Shop and we look forward to serving you again in the future.
1 May 2024
 Verified review

Excellent experience

In this shop I found a pair of quality earbuds I discovered on their website. Fast shipment. Happy overall.
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23 Feb 2024
 Verified review
Good All Round. Great one-stop shop for all sound system cables, good comms amd delivery schedule. Thanks.
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Paul, Thank you for the positive feedback! We're delighted to hear that you had a great experience with us. Providing a wide range of high-quality products, excellent communication, and timely delivery are all important aspects of our service. We appreciate your support and look forward to serving you again in the future.
13 Nov 2023
 Verified review

Excellent provider of quality products

Have used them for years and never been disappointed with their service and the quality of their products.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your review of Future Shop! We are happy to hear that you have been a satisfied customer for years. Our team takes pride in providing high-quality products and exceptional service. We value your loyalty and look forward to continuing to meet your expectations.
MC
michael c.
St. Gallen
8 Jun 2024
 Verified review

low prices for many products and good online system

i have already replied to this questions before !!?? low prices for many products and good online system
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Answer by FutureShop.co.uk
9 Jun 2024
Hi Michael, Thank you for your review of Future Shop. We are glad to hear that you have been satisfied with our low prices for a variety of products and our efficient online system. We strive to provide our customers with the best shopping experience possible. Thank you for choosing Future Shop and we hope to serve you again in the future.
8 Jun 2024
 Verified review
Excellent service, good friendly unbiased advice, no pressure to purchase. Fast delivery after burn in.
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Answer by FutureShop.co.uk
9 Jun 2024
Thank you for your review! We are thrilled to hear that you had an excellent experience with Future Shop. Our team takes pride in providing friendly and unbiased advice to our customers without pressuring them to make a purchase. We're also glad to know that our fast delivery after burn-in met your expectations. We value your feedback and hope to have the opportunity to serve you again in the future. Thank you for choosing Future Shop.
6 Mar 2024
 Verified review

Excellence.

The online ordering system is very easy to use. Delivery is prompt. Futureshop is an excellent company.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steven, Thank you for your review of Future Shop. We are thrilled to hear that you have had an excellent experience with our company. Our team works hard to provide a user-friendly online ordering system and prompt delivery to our customers. We appreciate your support and look forward to serving you again in the future.
1 Feb 2024
 Verified review
Great website and product range. Easy order process and fast shipping. Trusted shop and I will use again.
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Answer by FutureShop.co.uk
4 Feb 2024
Hi Michael, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience on our website and were satisfied with our product range. Our team works hard to make the ordering process easy and ensure fast shipping for our customers. We are honored to have earned your trust and look forward to serving you again in the future.
3 Jun 2024
 Verified review
I am satisfied with this purchase and the delivery. I highly recommend this store for audio purchasing.
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Answer by FutureShop.co.uk
4 Jun 2024
Thank you for your review of Future Shop! We are glad to hear that you were satisfied with your purchase and delivery experience. We strive to provide high-quality products and top-notch service to our customers.
15 Apr 2024
 Verified review

World class service

Always prompt and communicative with orders and delivery. Prices are competitive with a great selection
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop! We are delighted to hear that you have experienced our world-class service. Our team takes pride in providing prompt and communicative service for all orders and deliveries. We are also thrilled that you have found our prices to be competitive and our selection to be great. We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop!