Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
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Reviews for fishdeal.co.uk
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10 Aug 2024
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9 Aug 2024
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9 Aug 2024
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8 Aug 2024
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8 Aug 2024
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8 Aug 2024
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7 Aug 2024
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7 Aug 2024
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7 Aug 2024
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7 Aug 2024
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6 Aug 2024
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5 Aug 2024
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7 Aug 2024
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Delivery:max:2 to 5 working days...... should be scrapped instead please say will deliver as soon as we can.
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3 Sept 2024
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Items not in stock even though it was shown to be online. Waited over a month and kept being told the same. Very difficult to get hold of on the phone. I've been waiting over 2 weeks for a refund... (Still havent got it!). Email I have been getting responses but I Have no reason to believe any of it is genuine.
In future, do not advertise something in stock when you clearly don't as is evident from several reviews previously. There are also quite clearly some fake reviews.
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24 Aug 2024
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broken goods and average products
The way the parcel was packed was poor. I read reviews of other people receiving damaged orders and I was also one of them.
The shipping time was ok, items were off average quality.
I contacted customer support and they were quick to reply. I emailed a few photos and then was contacted to say they would refund me if I sent them another photo of me destroying it!
In the photo it was obviously broken in transit, this seems a little much...
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16 Aug 2024
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Please don’t advertise items that you don’t have. Then make people wait and not inform them for weeks.
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20 Aug 2024
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My order arrived in two deliveries and the stay fresh seals were not sealed and the bollies managed to escape the bags and entered the boxed packaging, not the best when your having to put the bollies back in the unsealed bag. £100 spent just hope the bollies are fresh when I go fishing in September
Goods are fine. But delivery is useless when Evri is used, takes weeks to get delivered, continuing lying about dates. If you get DPD it's fine. Good luck but won't bother to use again whilst they use Evri.
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1 Sept 2024
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Exceeded delivery date and fishing rod extremely poorly packed. It was sent in two boxes 1mtr each taped together the package measured 1.8mtr in length ×:50cm square. Surly a rod tube would have surficed.
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17 Aug 2024
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Use a better Courier evri is the worst company for delivery in the UK
I find waiting 24 hours for a reply on an email each day is a long time to wait to find out about your order