fishdeal.co.ukReviews:
1,619 reviews in the last 12 months7,143 total reviews
Excellent
Most relevant positive review
12 Mar 2024
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Fantastic ordered on a Monday delivered on the Thursday and as far as I can make out it came from the Netherlands.
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Most relevant negative review
25 Mar 2024
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Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
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Reviews for fishdeal.co.uk
3 Sept 2024
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3 Sept 2024
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2 Sept 2024
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3 Sept 2024
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Items not in stock even though it was shown to be online. Waited over a month and kept being told the same. Very difficult to get hold of on the phone. I've been waiting over 2 weeks for a refund... (Still havent got it!). Email I have been getting responses but I Have no reason to believe any of it is genuine.
In future, do not advertise something in stock when you clearly don't as is evident from several reviews previously. There are also quite clearly some fake reviews.
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29 Sept 2024
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Packaging of Items for Delivery was Poor
The order turned up quite quickly and I could track it to my door. I ordered 2 rods 2 reels and some lures. The problem was the packing of the items. They were packed loose inside a thin cardboard box. The reels had come out of their boxes and were rattling around with the rods which had no protection either; there was no internal paper packing invite the box. All rods I’ve ordered before have come in a thick stiff cardboard tubes. The rods seemed to be ok but the reels had marks on them.
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25 Sept 2024
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Damaged in transit.
I placed an order for groundbait but the package was damaged in transit by the carrier. I messaged Fishdeal and received a quick response from Stephanus with an explanation and asking if I wanted to have the materials re-delivered or a refund...once bitten I went for the refund which was with me in a couple of days.
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5 Sept 2024
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Fishdeal.co.uk
Ordered and paid on 21st August, blaming the courier Evri (untrue at best) who still don't have it, now 5th September, requested a refund, been told to wait( the clue is the rods and reels I ordered are now out of stock, I. e. they don't have them).
Never again, AVOID AT ALL COST.
FISHDEAL.CO.UK
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11 Sept 2024
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The rod I ordered was not in stock and the delivery time was not acceptable
I was offered a refund due to the delay which I accepted only to be told the next day that a refund was not possible as the rod had already been dispatched from the manufacturer. I don't like being messed around.
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11 Sept 2024
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Unhappy with time and no compensation
I’ve ordered twice first time no issues second time my parcel was apparently lost then found and it has been 2 weeks and my parcel is yet to be with the company delivering it. I have not been offered money back on my shipping although it has been over the time they said would be “max”
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29 Sept 2024
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I've had two bad delivery experiences with fish deal, to be fair first one was delivery company's fault, second one I was completely forgotten about, days later I emailed i was ignored but 10mins later it was ship. Quality gear just delivery is horrendous
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18 Sept 2024
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Returned package
The package was delivered to my local store and had a date of last collection I went to the store and the package had already been returned .
The fish deal website does allow me to communicate this and as to how I can get the package redelivered
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5 Sept 2024
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Very very slow delivery!
Purchased 4 items....all of them sent in individual consignments.... all of them were weeks in delivery, lm still waiting on an expensive purchase, 3 weeks later....not much help from the customer services eather
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15 Sept 2024
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Postage charges ridiculous
The item came in a large box, when it could easily have been placed in an envelope. The postage cost was almost as much as the item purchased.
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16 Sept 2024
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Order took a bit longer than expected. Will use local stores from now on if it is something I need quick.
However, item is brilliant and great value for money.
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6 Sept 2024
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ANSWER YOUR EMAILS AND SEND THE CORRECT…ITEM
ANSWER YOUR EMAILS AND SEND THE CORRECT PRODUCT ORERED TWICE FROM YOU WILL NOT AGAIN CANT POST A PICTURE DID NOT RECEIVE ITEM
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8 Sept 2024
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I was waiting for my fishing rod and it’s came after 2 weeks and i use it only one time and then broke… I have no words
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1 Oct 2024
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Absolute joke
I never recieved my order I’ve called fishdeal to be answered with a automated message saying phone lines are closed
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3 Sept 2024
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Good deals and decent range of items but there are some things missing and delivery can be incredibly slow at times
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21 Sept 2024
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Returns take too long time. I return my order week ago and still not refounded.
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13 Sept 2024
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Because the reply was slow and just keep emailing me the same conversation
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