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myshop.co.uk
Reviews:

529 reviews in the last 12 months4,175 total reviews  

4.67
Excellent

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Most relevant positive review

26 Nov 2023
 Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased
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Most relevant negative review

2 Jul 2024
 Verified review
I tried to cancel this order within 3 minutes of placing it, as I hadn't expected it to take the payment straight away without even checking my order, or where the payment came from, and the delivery address. this was not even responded to. and having checked I found that the items I ordered I could of got at half the cost, and in fact we did order these items and got them the following day from another supplier, be very carful ordering from this site.
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Reviews for myshop.co.uk

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29 Oct 2023
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26 Oct 2023
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25 Oct 2023
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23 Oct 2023
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17 Oct 2023
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13 Oct 2023
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13 Oct 2023
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11 Oct 2023
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3 Oct 2023
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1 Oct 2023
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29 Sept 2023
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28 Sept 2023
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26 Sept 2023
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25 Sept 2023
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8 Dec 2023
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Order MY67935 payment error on line

I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. Our payment system asks customers to fill in their card details manually. However, if you have chosen to use shop pay, an autofill service, this may have caused this issue. We would encourage you to contact shop pay for further advice on this issue. Best wishes, Katrine myShop Customer Support
12 Oct 2023
 Verified review
Goods were perfect as per our expectations. The courier was some corner shop company who left the goods on the driveway not realising that anybody can steal that. Fortunately my neighbour saw it and picked it up. We had a huge sign to say if we are not home kindly drop it to number 5. Totally ignored the sign. Kindly use better responsible couriers. Thanks.
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23 Sept 2023
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Fair but packing could be improved

The prices are fair but the two boxes of washing powder order suffered in transit and spilt at the end folds losing some powder. Packing seemed ok so could be rough handling? I would buy again though as overall they were good from initial purchase to end delivery
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We apologize for any inconvenience caused. We prioritize secure packaging for all orders and will use your feedback to enhance our handling process. We would encourage our customers to contact us directly so we can resolve any issues caused in transit. Best wishes, myShop Customer Support
5 May 2024
 Verified review
Did not receive item as described. On one toothbrush got picture of Anna not shown on Description. Requested a free returns parcel. No response as yet. Need to return daughter does not like Anna so waste of money for me.
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Answer by myshop.co.uk
7 Jun 2024
Thanks for your feedback. We strive to respond to our customers' inquiries within 24 hours but it seems like you haven't been getting our replies. We've been consistently answering your messages and have sent and even resent you the return label. Best wishes, myShop Customer Support
29 Sept 2023
 Verified review
Payment has been taken on 23rd 09 2023 Contacted on the 26th 09 2023 saying order was dispatched and the nothing since. I have tried to contact via email but have received on response as of yet. Feel very let down.
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe. Best wishes, myShop Customer Support
1 Nov 2023
 Verified review
I HAVE RATED THIS VERY POOR BECAUSE WE STILL HAVENT RECEIVED THE ORDER PLACED 24TH OCTOBER NPOR00024395 FOR 240 TUBS NEUTRADOL BIN POWDER 350G PLEASE ADVISE WHEN YOU ARE DELIVERING THE GOODS
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Answer by myshop.co.uk
3 Nov 2023
Thanks for your feedback. I have looked into this for you and i can see your order was delivered on the 1st of November. The tracking advised they attempted delivery earlier in the week but there was no one in to receive the parcel. We apologise for the delay in receiving your goods but hope you are happy with the products. Best wishes, myShop Customer Support