havanahouse.co.uk
Reviews:

1,112 reviews in the last 12 months19,797 total reviews  

4.87
Excellent
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Most relevant positive review

26 Dec 2023
 Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience. I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!

Most relevant negative review

17 May 2024
 Verified review
I ordered 2 x Honeyrose smoking mixture and was sent 2 x Honeyrose cigarettes. I rang the shop and was told they couldn't help and to ring the online dept. I rang many times and they never picked up. I rang the shop again and was asked for the order no. which i gave. I've heard nothing. I rang and texted two other numbers I found. I'll never buy from them again unless I get my original order. I'm prepared to return the cigarettes. Very dissatisfied
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Reviews for havanahouse.co.uk

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21 Feb 2024
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Quick and easy and gets product fast
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31 Dec 2023
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Great service item delivered quicjly

Great service item delivered quickly
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28 Dec 2023
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Excellent product with fast delivery.
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24 Dec 2023
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Good 👍 and prompt service no problems
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5 Dec 2023
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Excellent all round service supplied.
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11 Jun 2024
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Order arrived quickly and undamaged!
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Tony R.
London
25 May 2024
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Always reliable service and quality.
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3 May 2024
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Very good service and quick delivery
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27 Apr 2024
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Good product good price good seller
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JW
john w.
Bexhill on sea
29 Jan 2024
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service and goods excellent as usual
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29 Dec 2023
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Very quick, looks excellent product
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28 Dec 2023
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Very happy with the service offered
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28 Dec 2023
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Really good service- will use again
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KP
Kelvin P.
Oldbury
4 Dec 2023
 Verified review
Speedy delivery, easy to use website
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28 May 2024
 Verified review
Good tobacco and reduced packaging
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13 May 2024
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great service, definitely recommend
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8 Apr 2024
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Fast & friendly service, thank you.
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6 Apr 2024
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Allways great products and service
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25 Mar 2024
 Verified review
Very helpful chap answered my call
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18 Mar 2024
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Fast easy service at a great price.
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