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Most relevant positive review
15 Mar 2024
Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
La gran variedad de marcas que ofrecéis y la gran calidad de éstas.
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17 May 2024
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Nice set, with beautiful and detailed lace, professionally wrapped
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24 Apr 2024
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Extremely fast delivery, swimsuit perfectly fits. Very satisfying
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21 Mar 2024
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Fabulous Collections
Easy to use website. Fabulous collections and very quick delivery
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7 Apr 2024
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Helemaal tevreden snelle levering en helemaal blij met de aankoop
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27 Mar 2024
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Seamless order process. Delivery was quick. Product as shown.
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16 Feb 2024
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Item's perfect. Shipping quick. Very Pleased with transportation.
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26 Apr 2024
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Unfortunately I’ve to return my order. Size isn’t as I expected
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Answer by Glamuse
27 Apr 2024
Hello, we're sorry to hear that you're not completely satisfied with your purchase. On Glamuse, you have 30 days to return an item that does not fit. The return request must be made directly on the site in your customer area, under the heading ‘My returns’. Regards, Your Glamuse Customer Service
31 Mar 2024
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Everything is wonderful. I love the products and the packaging.
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11 Feb 2024
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Excellent!
Very good service. Great selection of lingerie at a great price.
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6 Feb 2024
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A perfect fit and a gorgeous colour! Item arrived very quickly.
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5 Jan 2024
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I like your dessous, I like the Website and the delivery is fast