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Most relevant positive review
15 Mar 2024
Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse
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10 Jun 2024
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so many items in stock and orders are processed immediately. I would appreciate free shipping also for cheaper orders.
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Answer by Glamuse
11 Jun 2024
Hello, Thank you for taking the time to write a review. We take note of your suggestion and we will do our best to improve our quality of service. Regards, Glamuse customer service.
16 Jun 2024
Verified review
The selection and inventory are wonderful. All the best designers are represented here and the prices are very fair.
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10 Jan 2024
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Heel goed verlopen en zeer vlotte levering. Een firma die achter zijn werk staat en correct handelt.
Zeer tevreden.
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5 Mar 2024
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My new bathing suits is beautiful and really well made. The order came very quickly and was very nicely packaged.
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30 Jan 2024
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Fast shipping and products great. I have a return in process now, hoping that goes as smoothly as everything else.
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17 Jun 2024
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Happy with my order
My items were just as described and arrived quickly all the way from France to Wyoming. Shipping was reasonable.
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6 May 2024
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Always excellent service and beautiful products!
Glumuse always has excellent service and beautiful products: easy to use, quick delivery, great quality products.
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8 May 2024
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Super as described quick delivery with great communication.
I would highly recommend your company Thank you Lyn
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16 Mar 2024
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Impeccable service, my order was delivered in 24h. Return policy clear and correct, will definitely order again!