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Glamuse
Reviews:

1,767 reviews in the last 12 months1,782 total reviews  

4.84
Excellent
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Most relevant positive review

15 Mar 2024
 Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.

Most relevant negative review

7 Feb 2024
 Verified review
Absolutely the worst online shopping experience ever! Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs. Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00 Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process. So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing. I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse

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16 May 2024
 Verified review

longer delivery times?

Unlike my previous orders, this time the delivery took more than a week and was therefore too late for Mother's Day. Otherwise everything was great!
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Answer by Glamuse
17 May 2024
Hello, We're sorry to hear that your parcel was not delivered on time. We did shipped your parcel quickly. Due to the two consecutive bank holidays in France on Wednesday 08/05 and Thursday 09/05, delivery times have been slightly extended. Regards, Glamuse customer service
27 Apr 2024
 Verified review

Thank you for a quick and efficient sevice.

Thank you for a quick and efficient service. My wife loves the recent order and will be ordering more in the near future. Kind regards Brian& Sandy
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2 May 2024
 Verified review
Excellent first class service. Will order again in the near future. The quality of the items are good.My wife is delighted with them. Thank you.
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13 Jan 2024
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Your concept, the photos by which the goods are well selected, perfectly managed size charts .... you are great. as well as the products you sell.
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17 Feb 2024
 Verified review
I have bought several items for my partner, she loves it . I love it great quality it’s just not bedroom lingere very fast delivery to Australia
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1 Feb 2024
 Verified review

Super winkel

Al medere setjes gekocht zelfs voor de volle vrouw een super schop en is echt super en binnen een paar dagen is het al in huis ben zeer tevreden
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1 Feb 2024
 Verified review

absolute satisfaction

I have only positive experience. The delivery was super fast, in perfect quality, in a nice box, the size advice was also very prompt and helpful
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28 Dec 2023
 Verified review

Worth it!

Fastest shipping ever! Everything fits wonderfully and feels amazing and looks amazing. It’s about time I get what I paid for. Easiest returns.
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29 Mar 2024
 Verified review
Отличный онлайн магазин с хорошими товарами и удобным сервисом. Быстрая доставка заказа и качество товаров произвели очень хорошее впечатление.
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11 Mar 2024
 Verified review
Thank you so much. My order arrived quickly and I am very pleased with my first purchase. I look forward to doing business with Glamuse again
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22 Jun 2024
 Verified review
I received them very quickly and they were what exactly i had ordered. I would suggest better communication with the e-mails we send to you.
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Answer by Glamuse
22 Jun 2024
Hi, Thank you for leaving a review. We will contact you by email to get more details about the communication improvements you think we should make. Best regards, Glamuse
21 Apr 2024
 Verified review
Een prachtig artikel voor een mooie prijs. Glamuse heeft een enorm aanbod en de verzending is zeer snel. Ik ben enorm tevreden met Glamuse !!
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5 May 2024
 Verified review
Their prices are so good especially when you consider that they’re shipping all the way from France (I live in Canada). Great selection too!
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20 Jun 2024
 Verified review

Excellent shopping experience from website to delivery.

Excellent and functional website, with a large selection of styles. Payment and delivery according to indication on website (just 2days 👍)
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20 Jun 2024
 Verified review
Give full EU and UK range as well when ordering a product not just FR as many of us don’t order as not sure. ie size Uk 14 = Eu 42 = FR ?
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Answer by Glamuse
20 Jun 2024
Hi, Thank you for leaving a review. We take customer satisfaction very seriously, which is why we take careful note of your comments. Yours, The Glamuse Team.
17 Jan 2024
 Verified review
Your selection of beautiful lingerie is wonderful. Your quick shipping to the United States is impressive.I also appreciate the sales.
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18 May 2024
 Verified review
Delivery takes long.. but this was the fault from dpd .. customer Support was quick and helpfull… good items.. returns could be easyer.
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Answer by Glamuse
20 May 2024
Hello, Thank you for taking the time to write a review. We have taken note of all your suggestions and will do our best to improve our quality of service. Regards, Glamuse customer service.
20 Apr 2024
 Verified review

Great experience

Really great shopping experience. My order came quickly. Nicely packaged. Easy returns. Free shipping. Will definitely shop here again.
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24 Mar 2024
 Verified review
I had a problem with fed ex finding my property. I spoke to your customer service and it was resolved and fedex delivered the next day
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26 May 2024
 Verified review
Quick international delivery and good selection of Freya swimsuits in my size. I’ve had many compliments on the aloha orange swimsuit
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