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Most relevant positive review
15 Mar 2024
Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse
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15 Jul 2024
Verified review
I ordered calida separates in size 12/14 and they all came as small - they should have come as medium - not understanding how they came in small instead of medium
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Answer by Glamuse
16 Jul 2024
Hi, We are sorry to hear that you are not happy with your order.
For the Calida brand, a size 12/14 corresponds to a Small.
We invite you to try them on and send back anything that doesn't fit.
Yours, Glamuse
20 Jul 2024
Verified review
An amazing array of underwear and beachwear.
A fantastic delivery service to the UK, will definitely use again in the future.
Thank you Team Glamuse.
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24 Jul 2024
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Everything is great. The website was very easy to order from and with the next day delivery from dhl had the order with me on Saturday morning. Wow.
Es ist ein toller Händler um hochwertige Dessous, Bade- und Nachtmode zu kaufen. Ich bestelle sehr gerne dort, da die Auswahl sehr gut ist.
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11 Jul 2024
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Rapid and perfect service. When you order something which is available, within 2 or 3 days you receive your order. 👏👏👏 Always correct 👍
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22 Jul 2024
Verified review
Easy order process + prompt shipping
Easy order process. Order arrived well packaged and undamaged. Shipping time within EU in an aceptable time frame. Thank you, Glamuse!
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22 Jul 2024
Verified review
I like the site, shipment can be improved
I like the site, ordening is easy and I like the brands proposed. I didnt like the couture that left the packaging at my neighbors.
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28 Jun 2024
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My purchases always come nicely packed and the delivery is very good. They are an excellent company to deal with. Thank you.
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17 Jul 2024
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Best online shop! wonderful Products, very fast delivery, very fast uncomplicated retour facilitys. Could not be better!
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12 Jul 2024
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I put in 2 different orders for bras. When I received them they didn’t fit comfortably. Glamuse has a great refund policy
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14 Jul 2024
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Absolutely stunning quality and design.
I purchased the burnt orange 2pc and love the fit, feel and quality.
Thank you
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17 Jul 2024
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Les couleurs de mon bikini ne correspond pas avec celle sur votre site.
Mais tres content fu modèle et du livraison.
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Answer by Glamuse
18 Jul 2024
Bonjour,
Nous sommes navrés d'apprendre que votre achat ne vous apporte pas entière satisfaction. Nous faisons notre maximum pour que les photos du site reflètent la réalité du produit. C'est pourquoi nous prenons bien note de votre remarque.
Cordialement, Glamuse
25 Jul 2024
Verified review
Bellissimo vestito di buona qualità come da descrizione. Arrivato puntuale e ben confezionato . Molto contenta
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15 Jul 2024
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I love this shop
This shop sells very nice high quality lingerie. The packing and shipping is also excellent. Love this shop.
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21 Jul 2024
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Ho acquistato 2 costumi interi bellissimi oltre che comodi. Rifiniti con cura e nel contempo molto glamour
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25 Jul 2024
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Great selection, pricey UK delivery
Great selection to suit all tastes but delivery to UK pricey at £10 for items that weigh next to nothing.