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12voltplanet.co.uk
Reviews:

363 reviews in the last 12 months6,219 total reviews  

4.89
Excellent

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Most relevant positive review

2 Jul 2024
 Verified review
I recently purchased a Sterling Power 1000W Fixed/Recessed Single Induction Hob from 12Volt Planet, and I couldn’t be happier with my experience. Sterling Power Products truly stands at the forefront of battery charging and power management technology, and their expertise clearly extends to their range of induction hobs. This UK-based company has designed a top-notch induction hob that is both efficient and reliable. The 1000W Fixed/Recessed Single Induction Hob I bought has already made a noticeable difference in my cooking experience, providing fast and consistent heating every time. Additionally, it was incredibly easy to install, making the whole process smooth and hassle-free. Sterling Power Products is a trusted name in the market, and their reputation is well-deserved. I’m thrilled with my purchase and the seamless experience with 12Volt Planet. Highly recommend both the product and the seller! This UK-based company has designed a top-notch induction hob that is both efficient and reliable. The 1000W Fixed/Recessed Single Induction Hob I bought has already made a noticeable difference in my cooking experience, providing fast and consistent heating every time. Sterling Power Products is a trusted name in the market, and their reputation is well-deserved. I’m thrilled with my purchase and the seamless experience with 12Volt Planet. Highly recommend both the product and the seller!

Most relevant negative review

17 Dec 2023
 Verified review
Export order, but not clear if you charged UK VAT. It would be better if you had Trusted Trader Status with Ireland. Sorry!
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Reviews for 12voltplanet.co.uk

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12 Oct 2023
 Verified review
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Answer by 12voltplanet.co.uk
17 Oct 2023
Thank you for the 4 stars
PR
Paul R.
Liverpool
30 Sept 2023
 Verified review
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Answer by 12voltplanet.co.uk
3 Oct 2023
Thank you for the 5 stars!
21 Sept 2023
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Answer by 12voltplanet.co.uk
22 Sept 2023
Thank you for the 5 stars!
17 Dec 2023
 Verified review
Export order, but not clear if you charged UK VAT. It would be better if you had Trusted Trader Status with Ireland. Sorry!
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Answer by 12voltplanet.co.uk
18 Dec 2023
Hi. We don't charge UK VAT on orders being shipped into the EU. Please see the Delivery & Returns section of our website where it states that all orders into the EU will require import VAT to be paid and that these, along with any customs duties, are the responsibility of the buyer to pay. https://www.12voltplanet.co.uk/delivery-returns.html Best regards
12 Oct 2023
 Verified review
Part not manufacture correctly but i was able to correct it .Reported it and their response was positive
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Answer by 12voltplanet.co.uk
17 Oct 2023
Thank you for the feedback
23 Nov 2023
 Verified review
When I order 100 of something I expect 100 not 97
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Answer by 12voltplanet.co.uk
23 Nov 2023
Thank you for taking the time to leave us this review and I am very sorry to hear that your delivery was short of 3 terminals. These bags of terminals come prepacked by our supplier so we will raise the issue with them and we will get this rectified for you today by sending out the missing terminals for delivery tomorrow. I hope that you continue to shop with us in the future.