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Alpinetrek.co.uk
Reviews:

1,742 reviews in the last 12 months51,102 total reviews  

4.60
Excellent

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Most relevant positive review

27 Apr 2024
 Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful
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Most relevant negative review

29 Feb 2024
 Verified review
An absolute nightmare returning anything. Used to purchase regularly from Alpine Trek and had thought they were a UK company but recently bought some over trousers for my partner for her Christmas. They were a little small so returned them and ordered two other pairs to try. I then had to chase the refund for the first pair I’d returned and customer service replies weren’t exactly helpful, I was then concerned about returning the second pair as I was struggling to get a refund for the first return. Everything was having to go through customs before refunds were issued. Has put me off purchasing again, which is a pitty.
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Reviews for Alpinetrek.co.uk

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25 Dec 2023
 Verified review
Took a few days together dispatched but otherwise very happy.
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JP
John P.
Bowston
23 Dec 2023
 Verified review
Great selection of kit and excellent service/communications.
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19 Dec 2023
 Verified review

Great company

I have bought from them before. Excellent service and price.
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17 Dec 2023
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Excellent website, great offers and superb service. Thank you
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8 Dec 2023
 Verified review
Easy to order, received updates on shipping, arrived quickly
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20 Nov 2023
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Great service great product First class delivery Thank you
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19 Nov 2023
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Good experience

Good fast efficient service , products received as described
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7 Nov 2023
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High quality, prompt delivery

Prompt delivery, high quality products, true to description.
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25 Jan 2024
 Verified review
A great choice of high quality products and prompt delivery.
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5 Dec 2023
 Verified review
Simple and straight forward to select, order and pay on lone
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RS
Robert S.
Tunbridge Wells
19 Apr 2024
 Verified review
Always a great service and a huge selection of goods. 10/10
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services. Best regards, Alpinetrek!"
16 Apr 2024
 Verified review
Great service and excellent communication. Very good value.
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Answer by Alpinetrek.co.uk
22 Apr 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services. Best regards, Alpinetrek.co.uk"
2 Mar 2024
 Verified review
Love my new Hoka trainers. Great price & efficient service.
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19 Feb 2024
 Verified review
Good quality clothing, excellent discounts, swift delivery.
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DM
David M.
Scarborough
17 Dec 2023
 Verified review

consistant standard of customer service

Customer service is 100% as always,dont have any problems ,
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11 Dec 2023
 Verified review
Fantastic choice of super high quality gear at good prices.
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AM
9 Dec 2023
 Verified review

Great service

Great at communicating order details and delivery timelines
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8 Dec 2023
 Verified review
No suggestions for improvement - all nice and easy. Thanks.
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4 Dec 2023
 Verified review
Quite a slow despatch on my last order, usually much faster
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9 Nov 2023
 Verified review

Great product selection

The price and the service. Plus the packing was excellent.
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