vintagewineandport.co.uk

Reviews:

Thank you very much for your five star rating! Kind regards, Vintage Wine and Port

Thank you very much for your five star rating! Kind regards, Vintage Wine and Port

Thank you for leaving us a five star rating! Kind regards, Vintage Wine and Port

Thank you for your five star review! Kind regards, Vintage Wine and Port

Thank you for your five star rating! Kind regards, Vintage Wine and Port

Thank you for your five star rating! Kind regards, Vintage Wine and Port

Thank you for your five star rating! Kind regards, Vintage Wine and Port

Thank you for your five star rating! Kind regards, Vintage Wine and Port

Dear Richard, A fragile cork is very common with older bottles, where the liquid has been in contact with cork for a long period of time. We recommend that the pieces of cork should be strained as part of the decanting process, this can be done using a muslin cloth which will not allow any small fragments or sediment through. These recommendations are reiterated inside the booklet that comes with the bottle. Kind regards, Vintage Wine and Port

Thank you for taking the time to leave us with your review Charles, we are pleased that you're happy with our products and services and I do apologise that due to unforeseen circumstances DHL could not deliver on the Saturday service as scheduled. I can see that a refund has been actioned for the extra postage you have paid and we do hope that despite the delay your son enjoys his lovely gift. Kind regards, Vintage Wine and Port

Dear Nick, thank you for taking the time to leave us with your feedback. All our photographs for the website are taken by our cellar manager here and our conditions report is available to read on all products. If you would like to contact us further regarding this, please do email us. Kind regards, Vintage Wine and Port

Dear Cristian, thank you for your honest review. We are sorry that the gift box arrived damaged and we were unable to ship a replacement box to arrive the next day as our courier had already collected the outgoing parcels. Instead, we action a refund for the gift box, the only option in this situation. We do hope the recipient enjoys their lovely Graham's Port. Kind regards, Vintage Wine and Port

Dear Karen, Thank you for your review. We are unique in offering a replacement guarantee in most of our wines for three months following purchase, as per our T&C's when ordering. Unfortunately, we were not contacted regarding this issue at all and we were not given the option to rectify this for you. Please contact us via email by replying to your original invoice and our customer care team would be more than happy to assist you in resolving this. Kind regards, Vintage Wine and Port

Dear Paula, Thank you for your review and comments. We stock various wines from many different vintages and our wine expert here is always happy to advise should our customers have any queries regarding our products before purchase; should you wish for something to keep for longer, or something to drink straight away. We have a vast range of different products spanning this to meet the needs of our various customers. Additionally all of our wines are guaranteed so if there was an issue then we would replace the bottle Kind regards, Vintage Wine and Port

Dear Guvench, I am sorry to read that you have no comments regarding your two star review. From what I can see of your Standard Delivery order placed on Saturday, it was delivered well within our 3-5 Working Day promise on the Wednesday. Please, if you have encountered any issues regarding your order that lead to your two star rating we would be more than happy to assist. Please feel free to contact us: customercare@vintagewineandport.co.uk Kind regards, Vintage Wine and Port

Thank you John for your first order with us. While we do not have Apple Pay as an available payment method, we have several other options. We hope the rest of your experience with us is five stars! Kind regards, Vintage Wine and Port